Daxko + FAcheck

How to Sign Up More Members with Daxko and FAcheck by Insightful Markets

By Raveena Nijjar Arora
Published On Apr 14, 2025
Updated On Apr 14, 2025

When it comes to growing your member base, every touchpoint matters — from first impressions on your website to the moment someone walks through your doors and decides to join. At Daxko, we believe in empowering community centers, YMCAs, and JCCs with smart, seamless, and scalable tools that simplify operations and elevate the member experience. 

But even with the best facilities and programming, a few common challenges can block prospective members from converting. This blog explores key strategies to sign up more members using Daxko, and how FAcheck by Insightful Markets adds a game-changing advantage at the point of financial assistance. 

1. First Impressions Matter: Start with a Seamless Digital Experience 

Before your staff ever says hello, your digital presence does the talking. A poor user experience online can deter members before they even consider stepping in. 

With Daxko Operations, you can: 

  • Enable online membership enrollment — no paperwork, no waiting 
  • Simplify class and program registration through intuitive interfaces 
  • Offer self-service options through member portals and mobile apps 
  • Reduce errors with automated data syncing across departments 

This seamless infrastructure removes manual bottlenecks and ensures prospects encounter zero resistance from interest to sign-up. 

2. Equip Staff with Data-Driven Engagement Tools 

Even the most passionate team can only do so much without the right tools. Daxko Engage offers intelligent member engagement, allowing staff to tailor their outreach and support in meaningful, trackable ways. 

Here’s what you can automate and personalize: 

  • New member welcome workflows (automated emails, check-ins, surveys) 
  • Engagement alerts for members at risk of canceling 
  • Targeted campaigns for specific demographics (e.g., families, seniors, young adults) 
  • Retention initiatives based on usage, attendance, and payment behavior 

When every member interaction is intentional, personalized, and timely, your team can convert more leads and keep current members loyal. 

3. Offer Flexible Payment & Membership Options 

Finances shouldn’t be a barrier to wellness or community. 

Daxko gives you: 

  • Customizable membership types — single, family, senior, and more 
  • Recurring billing and scheduled payments 
  • Automated invoicing and reminders 
  • Discounts and promo codes 

More importantly, Daxko allows for financial assistance to be tracked and applied, creating inclusive access while maintaining financial control. 

But what if you could go a step further — making financial assistance decisions instantly and removing paperwork altogether? 

4. Remove Financial Barriers Instantly with FAcheck by Insightful Markets 

For many Ys and community centers, the biggest drop-off point happens when cost becomes a concern. Staff might offer financial assistance, but the process often requires: 

  • Paper forms 
  • Paycheck stubs 
  • Proof of hardship 
  • Manual review and approval 

This delay can cause embarrassment, disengagement, or simply lost interest. FAcheck changes that completely. 

shows the streamlined eligibility form

How FAcheck Works 

  1. Enter basic household information (name, address, household size). 
  1. FAcheck retrieves household income from a trusted aggregator.  
  1. If the income falls within pre-configured thresholds (defined by your club), the system returns instant financial aid qualification results. 
displays aid percentage by program

It’s that fast. 

No documentation. No awkward conversations. No walking out the door never to return. 

5. Real-Time Results. Real-Time Action. 

Once FAcheck verifies income, the system displays a list of programs the member qualifies for and the associated discount or aid (in dollars or percentages, depending on your setup). 

The staff can then: 

  • Enroll the member on the spot 
  • Apply the aid immediately 
  • Print or save the record 
  • Add notes and acceptance status 

It reduces friction, enhances dignity, and builds trust—all while keeping the momentum of the conversation going. 

another variation of the eligibility UI

6. FAcheck + Daxko Integration: Automation that Saves Time and Converts More Members

The real power emerges when FAcheck and Daxko come together through the new 2025 integration. 

What Does the Integration Do? 

The Daxko + FAcheck integration is purpose-built to eliminate delays, reduce administrative burdens, and help more people access the memberships and programs they need — right when they need them. It creates a frictionless pathway between financial aid verification and member enrollment, with automation at the core. 

displays dollar-amount aid (for example, $70 for Swim Lessons)

Automatically Creates or Updates Member Records 

Whether you’re working with a brand-new prospect or a returning member, FAcheck intelligently determines the next step: 

  • New to Your Organization? FAcheck automatically creates a prospect record in Daxko, including contact details, number of people in the household, qualification status, and more. 
  • Existing Member? FAcheck matches the individual to their member profile in Daxko (using email as the primary identifier) and updates the record with real-time financial assistance data.

This ensures your database remains complete, current, and clean—without manual input from staff. 

 

Syncs Financial Aid Details Directly into Daxko 

All financial assistance qualifications — eligibility results, qualifying program discounts, and household size — are instantly synced into Daxko and stored as timestamped staff notes labeled “FAcheck.” These notes are easy to identify, reference, and act on during registration or billing conversations. 

Staff no longer need to sort through external systems, spreadsheets, or paperwork to find aid details. Everything they need is right in the member’s profile. 

 

Reduces Manual Work and Processing Time 

Before this integration, financial assistance verification involved collecting documents, chasing paperwork, and sometimes dedicating staff to handle applications manually. Now, that entire workflow is compressed into a 30-second eligibility check and a single click to sync it into your system. 

  • No more scanning or storing paystubs 
  • No delays due to missing documents 
  • No need for follow-up calls or emails 
  • No errors from manual entry 

With this integration, your front desk and membership teams can focus on what they do best: welcoming new members and fostering stronger community relationships. 

 

Enables Better Reporting and Community Impact Tracking 

Because qualification statuses are saved in Daxko, leadership teams now have visibility into: 

  • How many members are receiving financial aid 
  • Trends in income eligibility across demographics 
  • Seasonal changes in assistance applications 
  • Financial aid usage across specific programs or branches 

This gives your team more informed decision-making power around program expansion, budget allocation, and community outreach — making every dollar go further. 

Visual from the FAcheck Flyer.pdf to illustrate this workflow

7. Benefits for Your Staff, Members, and Mission

Implementing the Daxko + FAcheck integration creates tangible, people-first outcomes for every part of your organization. Here’s how it drives impact: 

  • Instant Eligibility Verification: Prospective members can be assessed and approved for financial assistance in real time — turning hesitation into enrollment before they ever leave your facility. 
  • No Documentation Required: Removes the need to collect pay stubs or tax forms, creating a more comfortable, dignified experience for members who may feel hesitant about asking for help. 
  • Automatic Syncing into Daxko: Financial aid qualifications are pushed directly into the member profile, eliminating duplicate entry, reducing errors, and saving valuable staff time. 
  • Customizable Aid Brackets: Tailor financial assistance levels by household size, income, program type, or age group — ensuring your policies meet your mission and local community needs. 
  • Built-In Transparency and Tracking: Each aid decision is logged as a clearly labeled “FAcheck” note in Daxko, helping staff stay aligned and leadership maintain visibility for audits, reporting, or grant tracking. 

These are community-forward improvements that help make access to wellness, programs, and connection easier and more equitable for all. 

8. Real-World Outcomes from FAcheck

The integration of FAcheck into YMCA and JCC workflows is delivering measurable results across the country. By removing administrative delays and offering financial aid decisions on the spot, organizations are seeing meaningful improvements in both operational efficiency and member satisfaction. 

  • A YMCA branch increased financial aid enrollments by 35% after implementing FAcheck 
  • Staff saved 5-10 admin hours per week by eliminating manual review 
  • Fewer families dropped off during the onboarding phase, directly increasing membership revenue and mission fulfillment 

Since switching to FAcheck, we’ve had over 5,000 applications and two-thirds of those were approved instantly. This has taken nearly all the work off our team, we’re never behind in processing applications, we rarely need to chase someone down for more information, and we’re spending our resources more strategically. Our members are benefiting from instant responses to their application, so we’re getting them to use the YMCA faster than ever. We’re also benefiting from having a third-party validation on our applications. There’s no longer a need to ask for private financial data from most potential members. Asking for assistance can be a humbling process. FAcheck helps us speed it up, keeping it 100% confidential and completely equitable in the decision making.

Jamie Scaffidi, COO at YMCA of Greater Grand Rapids

Jamie Scaffidi

COO at YMCA of Greater Grand Rapids

Your Community Deserves Frictionless Access

Your organization exists to serve — and technology should serve that mission too. With Daxko and FAcheck working in harmony, you’re not just offering memberships. You’re offering opportunity, equity, and community support in real time. 

Ready to see it in action? 

Learn more at https://www.partnerships.daxko.com/insightfulmarkets   

Visit FAcheck’s info page: https://www.insightfulmarkets.co/signup-more-members or schedule a demo to explore the Daxko + FAcheck advantage.