
Privacy Statement
California residents click hereDAXKO PRIVACY POLICY AND NOTICE
We value our relationship with you and take your privacy seriously. Daxko LLC (“Daxko” or the “Company” or “we”) is committed to maintaining the privacy and security of your Personal Information in compliance with all applicable laws. We collect and process your Personal Information fairly and lawfully and in order to carry out our lawful business activities. We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Because we gather important information from our visitors and customers, we have established this privacy notice as a means to communicate our information gathering and dissemination practices.
The purpose of this Privacy Policy and Notice (hereinafter “Privacy Notice”) is to identify how we may process, collect, store, disclose, share and use your Personal Information that we collect from you in connection with your use of our website (www.daxko.com) and dependent pages (the “Site”), or your purchase or use of Solutions or other services from us (collectively, our “Solutions and Services”). California residents may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Consumer Privacy Act (CCPA) through the link here or scrolling down. Residents of other states with effective state data privacy laws may access the State Privacy Policy and Notice with information and rights required under those states’ respective laws to the extent applicable to the individual consumer by clicking here or scrolling down.
We may update this Privacy Notice at any time, by posting the amended version on this Site including the effective date of the updated version. By accessing the Site after we make such changes to this Privacy Notice, you are deemed to have accepted such changes. We may also provide other privacy notices on specific occasions when we are using your Personal Information so that you are aware of how and why we are using such information and what your rights are with respect to such use.
The Information We Collect About You
What is Personal Information?
For purposes of this Privacy Notice, we refer to Personal Information according to the following definition: “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual or household. Personal Information does not include publicly available information or information that is de-identified or aggregate consumer information.
We may collect and otherwise process Personal Information from you in various ways:
- when you voluntarily provide us with information (e.g., through your communications with us by email, chat or through our Site’s contact forms, when you request a demonstration of our Solutions, or by connecting with us through our social media pages, or by sending us a message through our Site forms);
- when you communicate with us concerning our Solutions or Services,
- when you place an order with us or purchase our Solutions or Services,
- through automated means when you use our Site including through use of “cookies,” web beacons, pixels and other similar technologies that track your online activity, including your use of our Site; and
- through information provided by third parties who analyze your usage of our website, such as Google Analytics and advertising providers.
- through information provided by service providers providing services on our behalf. We require our service providers who we provide your Personal Information to in order to provide services to maintain the privacy and security of your Personal Information (this category includes for example, our ecommerce platform provider).
By accessing our Site or social media pages, submitting Personal Information to us, or purchasing our Solutions or using our Services, setting up an account, or signing up for our newsletter or SMS services, you consent to the collection, use, sharing and disclosure of such Personal information as set forth in this Privacy Notice, as it may be updated from time to time.
Types of Personal Information We Collect
We may collect and use the following types of Personal Information in connection with your use of our Solutions or Services.
Personal Information You Provide to Us.
- Personal contact details, such as name, mailing addresses, telephone numbers, and personal email addresses
- Social media account information (if you use the option to log in with social media, we will receive the information included in your public profile, such as your social media handle)
- Account preferences, identifiers and order history
- Financial information, such as credit card or debit card numbers. All debit or credit card transactions are processed by our third-party stores or payment vendors. We do not collect, store or maintain any credit card or debit card information on or through our Site after the transaction is processed and verified. Instead, it is transiently collected and processed through these third-party payment vendors using their platforms. We do not disclose your credit or debit card information to any vendors, other than our payment vendors.
We never require you to provide any sensitive categories of data, including health data, but through our customer service interactions, we know that sometimes customers and users choose on their own to voluntarily share sensitive Personal Information with us about their age, race, gender or ethnicity, health, or medical information. If you decide to voluntarily share this type of information with us, you consent to providing it to us and our service providers and we may maintain a copy of the communication or other information for the purposes for which you provided the information to us (e.g., to have an inquiry answered, resolve a complaint, make a refund, or show you product choices).
Automated Collection of Personal Information
In addition to Personal Information you choose to provide us, we and our third party service providers and advertisers may use a variety of technologies to automatically collect certain usage information whenever you visit or interact with the Site. This information may include information we automatically collect as you browse the Site, including your IP address, device type or client/user identifier, device or browser advertising IDs, browser type/identifier, operating system, pages visited, and other similar information. We also collect information regarding web pages you have viewed.
- Cookies: Our Site use “cookies” and similar technologies. Cookies are small text files sent by your computer or device each time you visit our Site, which are unique to your browser or device. Cookies make web surfing and browsing easier for you by saving your preferences so that we can use these to improve your next visit to our Site. We use first party cookies, and services provided by third parties using third party cookies or tracking technology to provide us with information concerning your website activity and to provide you with advertising. Third parties may use third party cookies to collect information when you visit their websites for their own business purposes. Cookies help us learn which areas of our Site are useful and which areas need improvement. We use information from cookies and tracking technologies (e.g., pixels, web beacons) in order to improve and customize your browsing experience, for analytics and metrics about your visits to our Site (e.g. the information concerning the length of your visit to our Site, where your visit originated from, what webpages on our Site you visited) and for marketing our Solutions and Services to you. Other cookies are essential for the Site to function properly or enhance the Site’s performance and functionality. By using our Site, you consent to the use of all cookies and tracking technologies. You can choose whether to accept cookies by changing the settings on your browser. Please consult your Internet browser’s documentation for information on how to do this. However, if you choose not to accept functional cookies, the Site may not function properly and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us. For example, our ecommerce and web hosting provider may collect information concerning your website usage through cookies.
Cookies we use may be either persistent or temporary (or session) cookies. A persistent cookie retains user preferences for a particular website allowing those preferences to be used in future browsing sessions and remains valid until its set expiration date (unless deleted by the user before the expiry date). A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Tracking Technologies, such as Pixels, Beacons: We and our service providers and third party advertisers may use pixels or beacons on the Site to count how many users visit certain pages or content, for analytics and metrics about your visits to the Site, and to remember you and keep track of your preferences, improve functionality and for security purposes.
- Third Party Technology: We may use this automated collection of Personal Information to improve our marketing programs and content, and to target advertisements to you. We do not control and are not responsible for third party tracking technologies that may be used on our Site. Such third parties may serve you content based on tracking you across different websites. You consent to potentially encountering third party tracking technologies when you use our Site.
- Third Party Advertisers: Third party vendors, including Google, Meta, Youtube, use cookies and other technologies to serve ads based on your visits to the Site. Those third party cookies enable those advertisers to serve ads to our users based on previous visits to our site and other sites on the Internet. These technologies are able to link your other Internet activity with our Site for purposes of providing you with advertising that you may be interested in. Users may opt-out of the use of third party cookies, including by visiting the Google Ad and Content Network privacy policy, or through their browser settings. For more information regarding how Google Analytics collects and uses your personal information please visit http://www.google.com/policies/privacy/partners/. By using our Site, you consent to the processing of data about you by Google as described here and in Google’s privacy policy. You can control the information provided to Google by using one of the methods set forth in http://www.google.com/policies/privacy/partners/ or use the Google Analytics opt out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en.
How We May Use Information About You
We collect and use Personal Information for the legitimate business purposes of Daxko. These purposes include to provide you with Solutions or Services, to fulfill the purpose for which you provided us with your Personal Information, to communicate with you, to fill your order, to perform on a contract between you and the Company, to market our Solutions or Services to you, to process payment and shipping and for account management, to improve the functionality and effectiveness of our websites, to protect the security of our website, to protect against fraud, and to comply with applicable law, rules or regulations. We may use your email address, for example, to communicate with you and to provide you with advertisements concerning our Solutions and Services. We may also use your Personal Information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets in which Personal Information held by us is among the assets transferred.
Who Do We Disclose or Share Your Personal Information With
We do not sell your Personal Information to third parties.
In some instances, we may retain other companies and individuals to perform functions on our behalf as service providers or contractors, including, but not limited to, Information Technology and software providers, shipping or direct mail organizations, credit and debit card processing companies, chat providers and e-commerce and web hosting platforms. Such organizations may be provided with access to your Personal Information to perform the functions for which they have been retained. For example, if you elect to use our chat feature, your personal information and communications will be disclosed to our chat provider in order for use to provide our users with the benefits of a chat feature. Daxko requires its service providers, who provide services on our behalf (such as our e-commerce platform) to maintain the privacy and security of your Personal Information.
We may share your Personal Information with third parties, including advertisers, for marketing purposes. We may disclose your email address to third parties who provide marketing services on our behalf to compile lookalike audiences for targeted advertising. The use of your email for this purpose will not result in your being sent advertisements by the third party.
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, to protect ourselves from fraudulent or illegal activity or if your actions violated our terms of service, to respond to subpoenas or other legal process, and to defend against legal claims.
We may also disclose your Personal Information in other circumstances with your consent.
How We Safeguard Your Personal Information
We are committed to maintaining the security of your Personal Information in compliance with all applicable laws and our policy. We take commercially reasonable steps to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
How Long We Store Your Personal Information
We do not retain your Personal Information for longer than is necessary to fulfill the business purposes for which the information is being collected or processed or in order to comply with applicable legal or regulatory requirements. Personal Information will be maintained for at least their minimum time period required retention under Daxko’s records retention schedules.
Your Options Regarding Your Personal Information
You have choices about how we use your Personal Information to communicate with you and send you marketing information. You can opt out from receiving future marketing communications from us at any time by:
- Using the unsubscribe function in the email or marketing information you receive from us;
- Visiting our cookies preference center by clicking here; or
- Contacting us as set forth under “How to contact us” below.
In addition, you have choices available to you through the device or browser you use to access the Site regarding your cookies and other browser settings. For information about privacy settings on your browser, see, for example, Google Chrome. You may also change the settings on your mobile device, which lets you choose how and whether your location is shared with us. See, for example, Apple.
In addition, depending on where you live, you may have rights with respect to your Personal Information. Please see our California Privacy Policy and Notice of Collection and State Supplemental Privacy Notice.
Our Policy On Children’s Information
Our Site is not intended for use by children under 13 years of age. No one under age 13 may provide any information to us through the Site. We do not knowingly collect or use Personal Information from children under 13. If you are under 13, do not access, use or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
Links to Other Website and Services
The Site may have links to other websites that are not operated by us. We have no control over how these websites may collect your information and no liability for the practices, policies and security measures implemented on these websites. You should read the privacy notices on those other websites before you submit your information through them.
Do Not Track Signals and Global Privacy Controls
We recognize Do Not Track Signals and Global Privacy Controls associated with your browser. If your browser has these signals enabled, we will only lodge strictly necessary cookies if your browser permits those cookies.
SMS Information
Data obtained through our SMS program will not be shared with any third-parties for their own marketing reasons/purposes. Company may send you a text message via SMS or text, as well as phone calls and auto-dialed calls, when you opt-in or consent to receiving those messages. Such SMS or text messages, phone calls, auto-dialed calls, may include marketing and other promotional messages, as well as messages that remind you of a scheduled appointment. We may disclose your SMS or text message opt-in or consent data with our service providers that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. If you would like to stop receiving text messages from Company at any time, please reply STOP or contact us by (i) mail Daxko. LLC, Att’n: Legal Department, 600 University Park Place, Suite 500, Birmingham, Alabama 35209; (ii) Email: legal@daxko.com; or by Telephone at 1-800-478-6020. After you send the message “STOP” to us, you will receive a message to confirm that you have been unsubscribed. If you would like to talk to a customer service specialist, you can text HELP at any time.
DAXKO NOTICE OF COLLECTION OF PERSONAL INFORMATION AND PRIVACY POLICY UNDER THE CALIFORNIA CONSUMER PRIVACY AND RIGHTS ACT (CCPA/CPRA)
Daxko LLC (“Daxko” or the “Company”) is committed to maintaining the privacy and security of your Personal Information in compliance with all applicable laws and our policy.
This Notice of Collection Of Personal Information and Privacy Policy (“CCPA Privacy Notice”) applies to the collection of Personal Information from California residents on and after January 1, 2020. This CCPA Privacy Notice supplements our “Privacy Policy” above to provide California residents with information and rights required by the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”) (collectively “CCPA”). The CCPA Privacy Notice applies only to individuals residing in the State of California who are considered “consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA.
This CCPA Privacy Notice describes the types and categories of Personal Information we collect, the business purposes for which we collect, use, store, disclose and share your Personal Information, with whom we share it, and your rights in Personal Information under the CCPA. We “share” your Personal Information with third parties, including advertisers, for cross-context behavioral advertising within the meaning of the CCPA (i.e., targeting of advertising based on Personal Information obtained across businesses, websites, applications or services, other than the Company’s website or services). We do not sell your Personal Information.
For purposes of this CCPA Privacy Notice, we refer to Personal Information according to the following definition given in the CCPA: “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available information, information that is de-identified or aggregate consumer information, or information or rights that are outside the scope of the CPRA.
By accessing our website or social media pages, submitting Personal Information to us, or purchasing our Solutions or using our online services (collectively, “Solutions or Services”), you consent to the collection, use, processing, sharing and disclosure of such information as set forth in this CCPA Privacy Notice, as it may be updated from time to time. To opt out of sharing of your Personal Information with third parties, you may access our “California Notice of Right to Opt Out of Sale or Sharing” link.
What categories of Personal Information do we collect about you?
- We may collect Personal Information from you in various ways including:
- when you voluntarily provide us with information (e.g., through your communications with us by email or through our Site’s contact forms, when you request a demonstration of our Solutions, or by connecting with us through our social media pages, or by sending us a message through our Site);
- when you communicate with us concerning our Solutions or Services;
- when you place an order or purchase one of our Solutions or Services;
- through automated means when you use our Site including through use of “cookies,” web beacons, pixels and other similar technologies that track your online activity, including your use of our Site; and
- through information provided by third parties who analyze your usage of our website, such as Google Analytics and advertising providers.
- through information provided by service providers providing services on our behalf. We require our service providers who we provide your Personal Information to in order to provide services to maintain the privacy and security of your Personal Information (this category includes for example, our ecommerce platform provider).
We collect the following categories of Personal Information. This table also sets out Personal Information we have or may have collected over the last twelve (12) months:
| Categories | Examples | Share with Third Parties |
| A. Identifiers | This information may include your name and contact details (including mailing addresses, telephone numbers, email addresses, browser or device identifier, client identifiers, third party advertiser identifiers and other identifying information you provide to us). For example, we may collect your name and email address when you request to to receive information on our Solutions or Services. | Yes |
| B. Customer Information under California Civil Code §1798.80(e) | This information comprises any information that identifies, relates to, describes or is reasonably capable of being associated with you or your household in our records. Examples include your orders and payment related information that we use to charge for our Solutions or Services, including debit or credit card numbers. All debit or credit card transactions are processed by our debit or credit card processing payment vendors. We do not collect, store or maintain any credit card or debit card information on or through our website after the transaction is processed and verified. Instead, it is transiently collected, disclosed to and processed through these payment vendors using their platforms. We do not disclose your credit or debit card information with any vendors, other than our payment vendors. Some personal information in this category may overlap with other categories. | Yes |
| C. Characteristics of protected classifications under California or federal law | This includes demographic information, such as age, race, gender or ethnicity, or similar information that you may voluntarily provide to us. | No |
| D. Commercial Information | This category includes information concerning the Solutions or Services you purchased and your purchasing history and tendencies. | Yes |
| E. Internet and other electronic history | This category comprises electronic information concerning your use of our website (www.daxko.com) and dependent pages (the “Site”). This information may include information we automatically collect as you browse the Site, including your device type or client/user identifier, browser type/identifier, operating system, pages visited, and other similar information. We may use services provided by third parties using third party cookies or tracking technology to provide us with information concerning your website activity and market Solutions or Services to you. We may collect information concerning your website usage through cookies and pixels and other tracking technologies and share that information with third parties. | Yes |
| F. Geolocation data. | We may determine your approximate geographic location through your IP address. We use this information to show you nearby stores selling our Solutions or Services. | Yes |
| G. Inferences drawn from information you provide to create a personal profile concerning your consumer preferences, characteristics, predispositions, behavior, and attitudes | We may accumulate the information you provide to develop a consumer profile concerning your behavior and interests, including for our marketing and advertising purposes, and to improve our Solutions or Services. | Yes |
We do not collect sensitive Personal Information for purposes of inferring characteristics.
For Job Applicants, please see Job Applicant Notice below.
Retention Periods
We retain your Personal Information for the length of the customer relationship, plus the length of applicable statutory limitations periods, or as necessary to fulfill the purposes set out in this disclosure or as required by applicable law. Internet and geolocation data is generally retained for as long as one year.
Our Business Reasons For Collecting And Using Your Personal Information
Depending on the individual circumstances, we collect and use Personal Information for the legitimate business purposes of Daxko. These purposes include to provide you with Solutions or Services, to fulfill the purpose for which you provided us with your Personal Information, to communicate with you, to perform on a contract between you and the Company, to market or recommend our Solutions or Services to you, to process payment and shipping and for account management, to improve the functionality and effectiveness of our Site, to audit transactions, to debug issues, to service customer accounts, to process payments, to protect the security of our Site, to protect against fraud, and to comply with applicable law, rules or regulations.
What are our categories of sources of personal information
The Company collects Personal Information from the following categories of sources:
- directly from you;
- service providers providing services on our behalf. We require our service providers who we provide your Personal Information to in order to provide services to maintain the privacy and security of your Personal Information (this category includes for example, our ecommerce platform provider); and
- third parties, including advertisers.
Who Do We Disclose or Share Your Personal Information With
We do not sell your Personal Information to third parties.
We do share your Personal Information with third party advertising vendors for cross-contextual behavioral advertising purposes. We use information collected from cookies and tracking technologies (e.g., pixels, web beacons) in order to improve and customize your browsing experience, for analytics and metrics about your visits to our Site (e.g. the information concerning the length of your visit to our Site, where your visit originated from, what webpages on our Site you visited) and for marketing our Solutions or Services to you. Other cookies are necessary for the Site to function properly or enhance the Site’s performance and functionality.
Third party advertising vendors use cookies and other technologies to serve ads based on your visits to the Site. Those third party cookies enable those advertisers to serve ads to our users based on previous visits to our Site and other sites on the Internet. These technologies are able to link your other Internet activity with activity on our Site for purposes of providing you with advertising that you may be interested in.
By using our Site, you consent to the use of all cookies and tracking technologies. In addition to advertising purposes, we may use cookies for other purposes, including to remember you and keep track of your preferences, improve functionality and for security and analytics purposes. If you do not want your Personal Information shared for advertising purposes, including through third party cookies placed in your browser or other tracking technologies, please see our California Notice of Right to Opt Out of Sale or Sharing by clicking here.
You may also be able permit or limit certain types of cookies by changing the settings on your browser. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept functional cookies through your browser settings, the Site may not function properly and some features may not work as they were intended.
In some instances we may retain other companies and individuals to perform functions on our behalf as service providers or contractors, including, but not limited to, Information Technology and software providers, chat providers, shipping or direct mail organizations, credit and debit card processing companies and e-commerce and web hosting platforms. Such service providers may be provided with access to your Personal Information to perform the functions for which they have been retained. We require our contractors and service providers, who provide services on our behalf (such as our e-commerce platform) to maintain the privacy and security of your Personal Information.
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, to protect ourselves from fraudulent or illegal activity, and to defend against legal claims.
In the past twelve (12) months, depending on the individual circumstances, we have “shared” the categories of Personal Information collected in Categories [A-B; D-G] with the following categories of third parties: advertisers.
In the past twelve (12) months, depending on the individual circumstances, we have not disclosed the categories of Personal Information collected in Categories [A-G] with outside organizations or entities who are not service provider or contractors providing services on our behalf, except where required by law.
Job Applicant Notice
We will collect and process Personal Information that you provide to us or that we obtain through employment agencies, recruiters, background check agencies, educational institutions or your professional or educational references in connection with your application for employment. This information includes contact information, such as name, email address, telephone number and other identifiers, professional or employment related information and education information. We may also collect information concerning your protected characteristics if voluntarily provided by you. We do not collect, use or disclose sensitive Personal Information for the purposes of inferring characteristics. We may disclose your personal information to service providers and contractors providing services on our behalf. We require our service providers and contractors to whom we provide your Personal Information to maintain the privacy and security of your Personal Information. In certain circumstances, we may be required to provide your Personal Information to third parties when required by law to do so. We do not sell your Personal Information or share it with third parties for cross-contextual behavioral advertising purposes. We will collect and use your Personal Information for purposes of considering your application for employment, and should you be hired, in connection with your employment. This Job Applicant Notice does not include publicly available information, information that is de-identified or aggregated information, or other information that is outside the scope of the CPRA, including but not limited to information protected under other laws such as the Fair Credit Reporting Act.
In the last twelve (12) months, we have or may have (i) collected identifiers, protected characteristics, professional or employment related information, educational information and personal profile; and (ii) disclosed or may disclose this information to outside organizations or entities who are not service providers or contractors providing services on our behalf including to: affiliates and to state or federal governmental agencies or entities, among other third parties, including but not limited to where required by law. For applicants that are not hired, we will retain your Personal Information for four [4] years. If you are hired, we will retain your Personal Information for your length of employment, plus seven [7] years from employment termination and in accordance with regulatory requirements and our document retention policies. We will also retain your Personal Information for as long as required for the documents upon which the category of Personal Information is collected.
Your rights regarding your personal information
Under the California Privacy Rights Act, you have the following rights in Personal Information held by us:
- You have the right to request that the Company disclose the Personal Information that the Company collects, uses and discloses about you. You may “request to know”: (i) the categories of Personal Information that the Company has collected about you; (ii) the categories of sources from which the Personal Information is collected; (iii) the business or commercial purpose for collecting or sharing your Personal Information; (iv) whether any categories of Personal Information were disclosed for a business purpose to third parties and the categories of third parties with whom the Company discloses your Personal Information; and (v) the specific pieces of Personal Information that the Company has collected about you. Your request may pertain to the Personal Information collected about you on or after January 1, 2022. If your request covers a time period beyond twelve [12] months from the date of your request, the Company may deny your request as to that time period where it would be impossible for the Company to provide you with the information or involve disproportionate effort. The Company may deny your request to search for certain information under certain circumstances (e.g., where the Company retains the information solely for legal and compliance purposes).
- You have the right under certain circumstances to receive specific pieces of your Personal Information in a format that is understandable, and to the extent technically feasible, in a structured, commonly used, machine readable format that allows you to transmit the information to another entity.
- You have the right to correct inaccurate Personal Information.
- You have the right to request deletion of Personal Information under certain circumstances. For example, we may not be required to delete Personal Information if we need to retain the information to complete the transaction for which the Personal Information was collected, perform on a contract with us, or to comply with a legal obligation. In addition, we may delay deletion with respect to data stored on an archived or backup system, until the archived or backup system relating to that data is restored to an active system or next accessed or used for a sale, disclosure, or commercial purpose.
- You have the right to know what information is shared with third parties, and to whom and to opt out of sharing. We do not sell your Personal Information.
- You have the right not to receive discriminatory or retaliatory treatment for the exercise of any of these rights. We will not discriminate or retaliate against you or refuse to provide you Solutions or Services because you have exercised your rights.
You may submit verifiable requests concerning any of your rights by contacting us by e-mail to legal@daxko.com, by mail at the address below or by telephoning us at 1-800-478-6020. We will use reasonable methods for verifying that the person making a request to know, data portability, request to correct or a request to delete is the individual about whom we have collected Personal Information.
This may involve, depending on the nature of the request, confirming that the email address provided corresponds with our records concerning the individual. Additional reasonable measures may also be required to verify the identity of the person making the request depending on the circumstances. For requests to delete made electronically, you may be required to submit the request to delete, and then separately confirm that you want your Personal Information deleted. We will maintain a record of your request to delete. To the extent that you wish to use an authorized agent to make requests concerning the rights set forth above, you will need to provide us either with a power of attorney or, alternatively, with signed authorization to communicate with your authorized agent, and directly confirm that you provided the authorized agent with permission to submit the request.
We will (i) confirm receipt of requests to know, data portability, to correct inaccurate information or to delete within ten [10] business days of the request; and (ii) generally respond to requests to know, data portability, to correct inaccurate information or to delete within forty-five [45] calendar days of the request. If we need additional time to respond to your request beyond the forty-five [45] calendar days, we will provide you with notice explaining the reasons we need more time, and we will then take up to an additional forty-five [45] calendar days to respond to your request.
Reasonable Safeguards To Protect Your Personal Information
We are committed to maintaining the security of your Personal Information in compliance with all applicable laws and our policy. We take commercially reasonable steps to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
Access By Persons With Disabilities
Persons with disabilities who need assistance accessing this CCPA Privacy Notice may contact us as provided for above, and depending on your individual needs, the Company will grant reasonable requests to furnish this policy in an alternative format.
Children
Our Site is not intended for use by children under 13 years of age. No one under age 13 may provide any information to us through the Site. We do not knowingly collect or use Personal Information from children under 13. If you are under 13, do not access, use or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us. We do not knowingly sell the Personal Information of minors under 16 years of age.
California Shine the Light Law/Online Privacy Protection Act
California Civil Code §1798.83 provides that California residents may request certain information concerning the disclosure of Personal Information to third parties for direct marketing purposes. Pursuant to California Business Code §§22575-22579, you may review and request changes to any of your Personal Information that we have collected. Should you wish to request this information or exercise these rights, please reach us at the contact information provided below.
If you permit us to share your Personal Information we are not responsible for third party tracking technologies that may be used on our Site. Such third parties may serve you content based on tracking you across different websites. You consent to potentially encountering third party tracking technologies when you use our Site.
Do Not Track Signals and Global Privacy Controls
We recognize Do Not Track Signals and Global Privacy Controls associated with your browser. If your browser has these signals enabled, we will only lodge strictly necessary cookies if your browser permits those cookies.
Revisions to This CCPA Privacy Notice
We may update this CCPA Privacy Notice at any time, by posting the amended version on this Site including the effective date of the updated version. By accessing the Site or purchasing Solutions or Services after we make any such changes to this CCPA Privacy Notice, you are deemed to have accepted such changes. Please check this CCPA Privacy Notice regularly, and before you submit additional Personal Information via the Site.
State Supplemental Privacy Notice
This State Privacy Notice applies to the collection of personal data from residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia on or after the effective date of privacy laws in those states to the extent applicable to Daxko. This State Privacy Notice supplements the information above, as well as the disclosures in the California Notice of Collection and Privacy Policy, to provide those residents with rights and information required in the afore-mentioned states. As noted above, we process your personal information for purposes of targeted advertising and disclose your personal information to third parties for advertising purposes.
In addition to the disclosures in our notice above, you may exercise your rights under those laws, including, as applicable, rights to access, correct, delete, portability, or to opt out of targeted ads by telephoning us at 1-800-478-6020, send us an email to compliance@daxko.com or send us regular mail at the mailing address below, or by accessing our Cookies Preference Center by clicking here. We also recognize Global Privacy Controls. You have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial. Your rights will be determined by the particular state you live in.
How to Contact Us
If you have any questions or concerns about our use of your Personal Information, please do not hesitate to contact us through any of the methods listed below. If you have a complaint or concern about how we are using your Personal Information, then we will work to address such concern(s).
Mail:
Daxko. LLC
Att’n: Legal Department
600 University Park Place, Suite 500
Birmingham, Alabama 35209
Email: legal@daxko.com
Telephone: 1-800-478-6020
Effective Date: January 1, 2020
Last Updated: September 9, 2025