Reach our Sales Team

Our experienced sales team can help you find exactly what your association needs to succeed.

Contact Sales

Or

Call Us: 1.877.729.4786

Support Options

At Daxko, your success is our priority.

With that in mind, we have developed multiple channels through which you may interact with the Support team. These channels have been crafted to provide you with the best customer service experience possible.  System Administrators may select the channel(s) that works best for them. There are no restrictions regarding the number of calls or e-mails that may be submitted. Simply put, the Support team is dedicated to you and to your success.

Telephone

  • Toll Free
  • Monday through Friday
  • 7 a.m. – 7 p.m. CT
  • 800.478.6020
  • Excluding holidays

We recommend that sensitive issues that require immediate attention are presented via telephone. By connecting voice to voice with a Support team member, clear communication may take place and clear expectations may be set.

Email

We recommend that issues that are task oriented and involve a training element are presented via e-mail. By submitting the issue via e-mail, the Support team member may provide you with attachments, step-by-step instructions, and screen shots. These e-mail responses may then be filed away for future reference or may be forwarded to your staff.

Live Chat

  • Monday through Friday
  • 8 a.m. – 11:30 a.m. and 12:30 p.m. – 5 p.m. CT
  • Excluding holidays

We recommend that Live Chat be used for simple, less complicated issues. You will receive instant responses from the Support team.

System Admin Portal

  • Available 24/7
  • 365 days

Cases may be submitted through the System Administrator Portal. This tool allows system administrators to review open cases, check case status, comment on cases, and submit new issues through the same tool. We recommend that issues that are task oriented and involve a training element are presented via the portal.

Connect with Daxko

Find Us

Daxko HQ

600 University Park Place, Suite 500
Birmingham, Alabama 35209

Specific Directions

From Birmingham International Airport
As you exit the airport, stay in the right lane
Take I-59 South toward Birmingham
Stay on I-59 for approximately 3.3 miles
Take the Highway 31 South/280 East exit
Stay on Highway 31 South/280 East for approximately 4.6 miles
Take Lakeshore Drive exit
Turn right onto Lakeshore Drive
Follow Lakeshore Drive for approximately 1.4 miles
Turn left into University Park
Enter at lobby, 5th floor, Suite 500
From Atlanta
Follow I-20 West
Merge onto I-459 South via exit 136 toward Montgomery/Tuscaloosa
Merge onto Highway 280 West via exit 19
Stay on Highway 280 West for approximately 2.9 miles
Take Homewood/Mountain Brook exit
Turn left onto Lakeshore Drive
Stay on Lakeshore Drive for approximately 2.3 miles
Turn left into University Park
Enter at lobby, 5th floor, Suite 500
From Montgomery
Follow I-65 North to Birmingham
Take Exit 255 (Lakeshore Drive)
Turn right onto Lakeshore Drive and travel approximately 1.3 miles
Turn right into University Park
Enter at lobby, 5th floor, Suite 500
From Nashville
Follow I-65 South to Birmingham
Take Exit 255 (Lakeshore Drive)
Turn left onto Lakeshore Drive and travel approximately 1.3 miles
Turn right into University Park
Enter at lobby, 5th floor, Suite 500