Brittany Richards, SVP of Services

Brittany Richards comes to Daxko with almost 10 years in Customer Success. She has a proven track record of identifying and executing operational improvements that directly result in an enhanced customer experience. Accountability to both customers and internal teams is at the core of her values and she is a strong believer in ensuring that the customer experience is front and center. Prior to joining Daxko, Brittany held multiple leadership roles within SaaS companies in the healthcare and sports verticals. She also served as a consultant to executive leadership teams helping to draw up operational blueprints for accelerated growth while maintaining high customer satisfaction. As a Daxko leadership team member, she is an advocate for both Daxko and ZenPlanner clients, ensuring that our company focus remains on keeping our customers wildly successful. Brittany is a Birmingham native and received both her B.A. and M.A. in History at the University of Alabama – Birmingham.