Daxko Helps Tucson JCC Power Through the Pandemic
Listen to the Tucson JCC's story of success and see how Daxko can become an invaluable partner to your organization.
Mission Driven Marketing: NOW Webinar Takeaways
As we approach a busy holiday season, make sure your mission is front and center. Here are their three steps for Mission Driven Marketing that can fuel your cause this giving season.
Three Steps for Managing Successful Mergers
We understand mergers are a sensitive topic. It’s hard to envision your team’s operations and goals merging with another organization, but it is an option that some are considering as they make strategic decisions on long-term growth.
Connection without Contact
What steps can we take to reduce risk and provide a positive experience?
Take Your Engagement to the #Nextlevel
Next Level service and member engagement requires data, but how do you bucket data in a meaningful way? We spell it out for you here.
#NextLevel Service
From our NPS survey, we've put together several initiatives to address the incredible opportunities for improvement you shared. Check them out here.
Following Up on Feedback
We know we must earn your trust & deliver exceptional experiences with every interaction you have with us. Here we follow up on our survey.
Our Customer Survey Philosophy
We have recently changed the way we solicit your feedback. If you're wondering where your feedback goes and how we use it, read on.
Our Customers Say It Best: Daxko Customer Success Team
We had a chance to talk to some Daxko customers about their experiences with our Customer Success Team. Here's what they said.
NPS Score vs. Comments: Where Do I Focus?
We implemented the Net-Promoter Score in the Membership Survey to help you improve relationships with your members. Here's how to interpret your results.
Five Ways to Boost Survey Participation
Here are a few ways to make sure your surveys yield a wealth of valuable, actionable information that benefit both you and your members.
Daxko Wins Fifth Consecutive Stevie® Award for Exceptional Customer Service
Our team was awarded the Silver Stevie® Award in the Customer Service Department of the Year category, making this our 5th Stevie® Award!