My First Month at Daxko

By | Culture, Employment Brand, Life at Daxko, Workplace | No Comments

I’m sure if you read this blog, you’ve heard a good bit about all the perks of working at Daxko. From Family Lunches, to quality (free!) coffees and teas, to laid back atmosphere and dress, it’s all great stuff, for sure. But I think the part that floors me is not the deliberate efforts that have been made to that end, but the cumulative effect of all those little things (and probably some great hiring instincts). What I mean is that the collaborative environment here is like nothing I’ve experienced anywhere else!

In a past job, work friends and I would make a joke about there being a “cult of no,” where the default response any time you asked someone outside your team for something was “No, I can’t help you.” Too busy, too much red tape, etc. Daxko, on the other hand, is like a cult of YES! People here go out of their way to help out and teach you; and when they can’t help you, they give you a smile and point you in the right direction to get more help. Heck, on the day I waited in the lobby for my first interview time, no less than 4 separate groups of people stopped on the stairs to introduce themselves and make sure someone was coming to get me.

I guess it’s hard to explain, but I’m really just impressed with the attitude and demeanor of the #DaxkoNation. This is the kind of professional environment I’ve always wanted to be a part of.

Shaun S. is a Software Engineer who enjoys vacationing at Lake Tahoe.

Meet Kelsi D!

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We have started asking our recently hired team members if they wanted to contribute a post to the Culture Blog sharing their experience or thoughts after they have been with the company for about 30 days or so.  Here is one from Kelsi D who joined the Customer Success Team as a Support Services Rockstar.

In August, I was fortunate enough to be selected to be Daxko’s newest Accounting Support Rockstar. From the very beginning, I knew Daxko was different than anywhere else I had worked (I mean, who gets to be called a rockstar at work, other than actual rockstars?). A month in, and I am not disappointed. From the delicious food at Family Lunch to the weekly meetings with my team, I am constantly impressed with the way Daxko values their team members.

Dave G, Daxko’s CEO, said at one of the first company-wide meetings I was able to attend, that he wants all of the employees to feel appreciated. One of the ways Daxko does this is by all the “little perks”: free lunch every Friday, unlimited sodas, and a beautiful work space. However, these perks mean nothing to me if the work I do isn’t valued. Thankfully, this is not the case! Every day, I get in my car and am excited to come to work, because I know I will be helping people, and they value my help. I get to help good people too, since all of our clients are busy serving their communities, and that makes me feel even better! Most importantly, I know the company I work for values my work as well, and this is how I know I have picked a great place to work.

I also really appreciate the frequency and quality of communication at Daxko. Every day, my team has a Stand Up meeting, in which we discuss new developments in the software, which is very important for me to be effective in my position. We also have frequent team meetings, where our team lead asks about what’s working and what needs to be adjusted for us to work well together. These sorts of meetings could be a waste of time if used ineffectively, but our team lead works hard to make these a valuable resource for our team, and it definitely shows.

I am very privileged to work at such a great company.  I am so excited to see where this great adventure with Daxko leads!

Hired, Trained, now REACH

By | Culture, Employment Brand, Life at Daxko, Talent, Workplace, YMCA | No Comments

We have started asking our recently hired team members if they wanted to contribute a post to the Culture Blog sharing their experience or thoughts after they have been with the company for about 30 days or so.  Here is one from Kirsten B who joined the Product Strategy Team as an Interaction Designer.

I had no idea what to expect walking into the office my first day at Daxko. Going to REACH on my third week of employment was a very similar experience. As an Interaction Designer I get to see the background stuff every day, but being able to see the front end of our company was probably more valuable than the two weeks I spent in the office.  We have an amazing team at Daxko, and I feel most comfortable calling them family after spending time in Nashville with them. Our team was full of smiles, open to listening and making notes of what customers had to say, and excited to do their part. If someone didn’t know the answer to a question, they found someone who did. It was great to see our team members working together to make the conference a success. It further proved that Daxko is a culture of it’s own. And we take it with us wherever we go!

The customer exposure was great; hearing feedback from people, learning what I can do to help put their suggestions and criticism into action, and making connections.  Also as a newbie, it was valuable to see the programs from the eyes of people who use the programs and from the eyes of the people who make the programs happen.

The best part of REACH was getting to meet more of my “family” members in the office. The Daxko peeps were all so open and accepting! As an introverted person, REACH was totally out of my comfort zone. The team members introduced themselves and included me, advised me, and made me feel at home in a new, strange “front-end” kind of role. I am happy to say I now have some new lunch buddies and more faces smiling at me every day because of the memories we made outside of the office. By the last night of REACH, I had even made a few “extended” family relationships with customers. Shout-out to my new Facebook buds, you know who you are! I can’t wait until REACH next year, where I can be like my team members were this year, seeing familiar faces, hugging necks, and life updates! Daxko truly is a family and all about making lasting connections with our customers and with each other.

As a newbie, I could not have asked for a better first month at Daxko experience! It was the best three days of people overload this introvert has had yet!

Kirsten Reach2