On the Road with Alex L.

By | Culture, Grow Your Career, Healthy Stuff, Life at Daxko, Talent, YMCA | 3 Comments

On a typical day, I talk to customers over the phone and through email: researching issues, suggesting solutions, or maybe just reminding them where that one specific report is located. But, from time to time, Daxko calls on my team to help with special projects, events, or trainings to help out other teams. This past month, I had the opportunity to train a Y in Ohio on Engage.

I was a bit nervous and a bit excited. Monday morning, I headed out to the Birmingham airport, and after two flights, I found myself at the Enterprise rental car facility in Cleveland, Ohio. After filling out the paperwork, the representative escorted me to the lot, where I was expecting to find a nice little economy car to get myself around. Enterprise, however, had another car in mind for me: a Dodge Caravan. That’s right, I got to chauffeur myself and my duffle bag around in a minivan in Ohio. I chuckled to myself as I buckled my bag into the passenger seat and drove an hour or so to my hotel.

Let’s fast forward to the day of training. I actually taught at a local college (Go Dragons!). It was quite interesting to see how much the colleges nearby impacted the Y. This particular Y has a partnership with the two local colleges, allowing students access to their facilities. Students also contribute to the part time staff that the Y employs seasonally. Our customers serve communities, and I on this trip, I had the chance to observe the community that helps shape this Y.

On the last day I was there, I was at the association itself. This was a particularly rewarding experience for me. I loved seeing the facility, observing basic business practices, and talking to the staff members. I grew up in a Y myself and worked at the front desk. So seeing how this Y operates was of great interest to me. The gymnastics studio and indoor tennis court awed me. By the end of the day, I had to ask, “So where do I sign up?”

I came back from the trip feeling appreciative; of the opportunity to learn about what makes this association unique, of our trainers who travel so frequently to deliver exceptional experience, and of Daxko for allowing me the chance to branch out and experience service through a means other than my day-to-day duties. I take great pride in my work here, and through opportunities such as these, Daxko reminds me that it takes great pride in me.


Alex L. is a Customer Success Advocate who enjoys sunshine and bicep curls.

Do you love to solve problems and provide stellar customer service? Work with Alex as a Customer Success Advocate!

How Do I Stand It?

By | Culture, Life at Daxko, Workplace | 4 Comments

I courageously made the decision to convert my desk into a standing desk a mere two to three months ago. I had slowly watched a teammate or two at a time transition, and my will to remain seated wavered as they sprouted up around me.

Granted, my version of a standing desk is what others might call a bit perfunctory. Instead of going through the sweat-inducing, blood-pumping task of disassembling and rebuilding my desk from the ground up, I simply placed a turquoise wooden shelf on top of my desk, and set my computer and all its appendages on top of it.

In my venture, I concluded two things:

  1. My standing desk was straight-up cute.
  2. I’m never going to sit again.

The decision to convert my traditional desk to a modified standing took place at the end of the day on Friday, so I left for the evening without getting a chance to try it out. Smart move on my part, as I did not have to immediately come to terms with the consequences of my actions.

When I returned to my desk Monday morning, it was a happy little surprise to see my bright blue standing desk awaiting my willing and ready verticality. I stepped up to the bed I had made and started to type up some emails.

Here is what I learned in the first 45 minutes of standing:

  1. Surface Area is a precious commodity that is often overlooked.
  2. It’s crazy how your weight rests on only two small feet.
  3. I’m never going to stand again.

So how is it that here I am, at least two months later, still standing tall?

  1. Surround yourself with other standers. Standing becomes fun when there is a sense of camaraderie.
  2. Don’t just stand…dance. Breaking into spontaneous dance is so much easier when you start at a standing position. It’s also a natural mood lifter.
  3. Take breaks. Standing does not have to be all or nothing. Go to a demo room. Poach a chair off a teammate.
  4. Reward yourself. Have that cookie. You’re a stander. You’ve burned/earned it.
  5. Take notice of how much your posture has improved!
  6. Go to a concert and see how resilient you are to standing against the stage, front and center.

So if you are considering a standing desk, but are a natural sitter like myself, think of these tips and decide whether or not you are ready to make a stand.


Alex L. is a Customer Success Advocate who enjoys sunshine and bicep curls.

An Ode to Daxko

By | Culture, Life at Daxko, Workplace | No Comments

With a wave of my entry card and firm twist of the door handle,

I enter a workplace realm to which others couldn’t hold a candle.

The bright white walls flirt with hues of yellow, red, blue, and green,

And glass rooms paired with wall decals depicting Birmingham scenes!

 

I reflect briefly on the other themed rooms that make up this great space:

Spooky, Left Brain, Right Brain, Yoda, and even Dreamcakes.

And who could forget about House Divided

With those gloriously soft bean bags always sitting cheerfully lopsided?

 

I finally snap out of it and start walking towards my desk

When I spot one of our team leads rolling by on a scooter – very Daxko-esque.

He waves a quick hello, and with a firm push off his heel

My teammate scoots down the hallway on two small red wheels.

 

I drop my belongings off at my desk and say a quick hello,

Then it’s off to the Garage I go.

After grabbing my morning juice and chatting with a few 4th floor friends,

I hop up the stairs prepared to solve problems, ready for my day to officially begin.

 

In the morning I start answering calls and researching tricky cases

Alongside my teammates with discerning eyes and focused faces.

This particular morning consists of testing, researching, collaborating with our engineers,

And celebrating successful resolutions with resounding high fives, laughs, and cheers.

 

Before we realize it, it’s11:30, and we are told family lunch is now being served.

So for a short while we leave our bright ideas and workspaces unperturbed.

We march downstairs and take our places in line, eager to be fed,

Then we sit down with one another and quite literally break bread.

 

Back from lunch, I find a note on my desk with some words of encouragement;

A fun way to tell each other “you rule” or “Enjoy your weekend, you’ve earned it.”

And the rest of the day continues much the way it started

With determination, and high spirits from my teammates-goodhearted.

 

With just a few minutes left until five, I stand up, look around, and smile.

These people…

These astonishingly bright, talented, fun, and impressive individuals…

Make me want to stay later tonight and hang out for a while.

 

Because whether we’re helping troubleshoot hardware, or sharing pictures of grumpy dogs

Or teaching each other system functionality or starting sing-alongs

Whether we’re sharing silly viral videos or hilarious childhood stories

Or explaining the difference between childcare program categories

 

Whether we’re modifying custom reports or telling adventures of the places we have been

Or swapping game strategies and choreographing synchronous desk-chair spins.

Whether it’s learning how to juggle, or how to throw a combo move in Jiu Jitsu,

Stick around and let these people shine, let them motivate, and let them inspire you.


Alex L. is a Customer Success Advocate who enjoys sunshine and bicep curls.

Helping Japan Recover

By | Community, Culture | No Comments

In the aftermath of the earthquake and tsunami that struck Japan, the Daxko Foundation is launching a 10-day Japan Relief Campaign.  Similar to Daxko Foundation’s campaign to help Haiti last year, Daxko will match the funds donated by its team members.

The combined funds will be sent to Japan via Save the Children, an organization dedicated to saving lives in disaster areas with food, medical care, education, and long-term recovery programs.

If you’d like to aid in relief efforts in Japan, there are many options available for you to give.  Here are just a few…