One thing I love about working at Daxko is our generous professional development budget. This year I set my sight on Disney Institute’s Disney’s Approach to Leadership Excellence after hearing glowing reviews from other Daxko Disney Institute alumni. It did not disappoint!

A few of the things that stuck with me from my course:

  • Overmanaging. Disney overmanages certain aspects of their business that other companies undermanage or ignore. It’s what distinguishes them from others and results in the exceptional experience for all of their guests. Read more about overmanaging vs. micromanaging.
  • Organizational values aren’t just a “nice to have” .  Instead, they are the guiding force of the organization and impact its long-term success. If a leader hasn’t proactively determined those values, the rest of the company will. And you make not like them.
  • You’re being watched. Not exactly in a stalker sort of way, but not too far off. As a leader, your behavior sends a crystal clear message to everyone about what you value and what you don’t. What message are you sending in what you say and what you do?

What do you agree with above? Any thoughts from other Disney Institute alumni?

One Comment

  • April Benetollo says:

    The overmanaging part is instructive for me. I tend to want to set the expectation and let someone run, which can sometimes lead to lack of clarity or iterative coaching. Something to think about for sure! Thanks for sharing this post.

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