I admit to being a fan of the great rock band Pink Floyd and their song, “Learning To Fly”. The title track reminds me of the “onboarding experience” at Daxko. In June of this year, I became the People Team Orchestrator in charge of the onboarding of new hires. It is the perfect job for me because I love to connect with people and watch them succeed.
For me, the onboarding of a flight is my favorite part of air travel. There’s something spectacular about the plane’s initial ascent when I feel weightless and astounded; as Pink Floyd says, “Can’t keep my eyes from the circling skies, Tongue-tied and twisted just an earth-bound misfit, I.” In my opinion, there are six ways the onboarding of new hires is like flying.
- Connect is the vital first step of onboarding. Whether you’re a new hire or flying for the first time, it is reassuring for people to intentionally reach out and connect. Connecting with new hires eases some of the stress and anxiety of the first day of work.
- Impress is the necessary second step of onboarding because impressions speak louder than words. At Daxko we would say that culture speaks louder than words. Through connections and culture, new hires and first time flyers form the first impressions of the company, so it is important to give the right initial impression of your company.
- Provide for the needs of new hires by giving them the tools they need to begin a successful career at your company. Provide training that is not only informative but innovative. Providing for the needs of new hires and flyers gives them confidence for the journey.
- Blend is the fourth way to improve the retention rate of new hires. A common fear among new hires is that they will not fit-in with the team. Help your new hires blend well on their new team. No one wants to feel as if they don’t belong or have nothing to contribute. Team leads and coworkers who take the time and provide opportunities for new hires to blend are rewarded.
- Engage new hires as soon as possible into the vision and culture of the company. People love to feel that they are contributing to the success of the company. Quickly engage new hires through special events and celebrations to thank them for their contributions. Engaged team members will be more productive and more likely to stay.
- Excite new hires and flyers by having more peaks in the onboarding process than lows. While new hires, or anyone for that matter, can’t remain at the highest peak of excitement, it is vital to offer opportunities for excitement.
The onboarding experience should be fun and welcoming with the aim of team member engagement.
Deb E, Daxko People Team Orchestrator and avid traveler.