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Hired, Trained, now REACH

By September 22, 2014 No Comments

We have started asking our recently hired team members if they wanted to contribute a post to the Culture Blog sharing their experience or thoughts after they have been with the company for about 30 days or so.  Here is one from Kirsten B who joined the Product Strategy Team as an Interaction Designer.

I had no idea what to expect walking into the office my first day at Daxko. Going to REACH on my third week of employment was a very similar experience. As an Interaction Designer I get to see the background stuff every day, but being able to see the front end of our company was probably more valuable than the two weeks I spent in the office.  We have an amazing team at Daxko, and I feel most comfortable calling them family after spending time in Nashville with them. Our team was full of smiles, open to listening and making notes of what customers had to say, and excited to do their part. If someone didn’t know the answer to a question, they found someone who did. It was great to see our team members working together to make the conference a success. It further proved that Daxko is a culture of it’s own. And we take it with us wherever we go!

The customer exposure was great; hearing feedback from people, learning what I can do to help put their suggestions and criticism into action, and making connections.  Also as a newbie, it was valuable to see the programs from the eyes of people who use the programs and from the eyes of the people who make the programs happen.

The best part of REACH was getting to meet more of my “family” members in the office. The Daxko peeps were all so open and accepting! As an introverted person, REACH was totally out of my comfort zone. The team members introduced themselves and included me, advised me, and made me feel at home in a new, strange “front-end” kind of role. I am happy to say I now have some new lunch buddies and more faces smiling at me every day because of the memories we made outside of the office. By the last night of REACH, I had even made a few “extended” family relationships with customers. Shout-out to my new Facebook buds, you know who you are! I can’t wait until REACH next year, where I can be like my team members were this year, seeing familiar faces, hugging necks, and life updates! Daxko truly is a family and all about making lasting connections with our customers and with each other.

As a newbie, I could not have asked for a better first month at Daxko experience! It was the best three days of people overload this introvert has had yet!

Kirsten Reach2

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