Customer Stories

Read below to find customer tips, tricks, and testimonials. Looking for more general health & wellness operations and engagement content?  Try our blog.

Customer Story: Daxko Operations with Y In Central Maryland

We recently spoke with Y in Central Maryland about the ability to allow members to make adjustments in summer camp registrations through Daxko Operations. Read their story.

Video Testimonial: The Houstonian

Daxko/CSI customer The Houstonian manages their unique fitness club needs including more than 20,000 members and 180+ group exercise classes a week with Spectrum NG club management software. Watch the Video.

Video Testimonial: Daxko Operations

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We caught up with Daxko Operations users at our annual customer conference. Here’s why they recommend Daxko Operations for their YMCA operations. Watch the video.

Video Testimonial: Daxko Customer Success Team

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We had a chance to talk to some Daxko customers about their experiences with our Customer Success Team. Watch the video.

Video Testimonial: Relying on Daxko Data for Success

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We spoke with Sam Carroll, CEO, Family YMCA of Marion and Polk Counties about their experience with utilizing Daxko Operations for high-quality data for executive decisions. Hear his story.

Video Testimonial: Cleveland State University

Daxko/CSI customer Greg Ross, Director of Campus Recreation Services at Cleveland State University, talks about managing Cleveland State University’s Campus Recreation Center with the use of CSI Software’s Campus Recreation Software, SpectrumNG. Watch the Video.

Video Testimonial: ER JCC Houston

Alan Lipman, Associate Executive Director and Renee Harris, Director of Marketing of Evelyn Rubenstein JCC of Houston, are interviewed in this video about the use of CSI Software’s JCC Management Software, SpectrumNG. Watch the video.

Blog: How to Hire Right For Engagement with YMCA of Florida’s First Coast

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The most sustainable nonprofits have talented teams. Have you considered that your staff must be engaged before they can effectively engage members? Get engagement ideas for staff on learn how the YMCA of Florida’s First Coast finds staff engagement so important in this article from the Daxko blog.

Video Testimonial: University of Miami

Felipe Lam, Systems Analyst/ IT Manager of Herbert Wellness Center at the University of Miami, is interviewed in this video about the use of CSI Software’s Campus Recreation Management Software, SpectrumNG. Watch the video.

Blog: Get Your Leadership Team Behind Your Engagement Initiatives

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We recently had an engagement webcast featuring Ken Hoyt, Technology Director at the Akron Area YMCA. Hoyt had a lot of great advice on staff engagement but some things that really stood out were his tips to get the C-level team excited and involved in the engagement initiatives at his association. Read more….

Video Testimonial: Centegra Health Bridge

Andy Wipperfurth, Information Technology Manager with Centegra Health Bridge Fitness Center, is interviewed in this video about the use of CSI Software’s Wellness Center Software, SpectrumNG. Watch the video.

Akron Area YMCA Motivates Employees to Engage More Members

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I recently caught up with Ken Hoyt, the Technology Director at the Akron Y, to talk about how his Y is motivating staff to keep member engagement top of mind. Ken shared with me that the front-line staff had always done a good job of communicating with and engaging members, but there was no process to record notes and follow-up tasks. He knew that this was a missed opportunity, and set out to bridge the gap. Read more…

Video Testimonial: Villa Sport Athletic Club

Edward Reyes, Vice President of VillaSport Athletic Club and Spa, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.

Video Testimonial: Rochester Athletic Club

Matt Remick, President of Rochester Athletic Club, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.

Video Testimonial: The Atlantic Club

Jan Vasys , Senior Director of Finance of the Atlantic Club, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.

Webinar Recording: Culture of Engagement

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Daxko is speaking with Ys all over the country to find out engagement tips and tricks you can implement at your organization. Tune into our webcast recordings to find our more on new member engagement and staff engagement. Watch the recordings…

Blog: Changing Face-to-face Interactions at YMCA of Florida’s First Coast

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When launching Daxko Engage, Kathy Cannon and her team at YMCA of Florida’s First Coast in Jacksonville, Florida knew that their first order of business would be to improve the amount and quality of the interactions with members. Learn how they focused their attention on specific goals with the help of Daxko Engage.

More Staff Engagement with Members at Pikes Peak

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I recently had the opportunity to speak with Ariella Franco, the Member Experience Director at the YMCA of the Pikes Peak Region in Colorado Springs, CO about the work they’ve been doing with Daxko Engage. “We needed a connection with members that was more consistent and more systematic….” Read the blog post.

Video Testimonial: East Bank Club

Daxko/CSI customer Dale McCarrell, CFO of East Bank Club, speaks about the use of CSI Software’s Club Management Software, SpectrumNG. Watch the Video.