Read below to find customer tips, tricks, and testimonials. Looking for more general health & wellness operations and engagement content? Try our blog.
Florida International University (FIU) was looking for a software partner that could handle their growing campus recreation needs. “We are doubling in size,” says Charles Judkins, Director, Wellness & Recreation for FIU. Read their Story.
The YMCA of Greater Dayton was looking for a payment processor that could offer their association more features without sacrificing exceptional service to members. Specifically, the YMCA was seeking ways to reduce processing fees, reduce returns, eliminate avoidable declines and decrease labor costs. Read more.
Daxko/CSI customer Greg Ross, Director of Campus Recreation Services at Cleveland State University, talks about managing Cleveland State University’s Campus Recreation Center with the use of CSI Software’s Campus Recreation Software, SpectrumNG. Watch the Video.
Daxko YMCA customers talk about what the partnership means to them and their organizations. Watch the video to hear their stories.
Knox County YMCA in Illinois wanted to offer 24 hour access to their members. They partnered with Daxko Facility Access to allow 24 hour access to their facility with integrations with Daxko Operations. Read their story.
“We use it as part of our plans for new member engagement, for program engagement, and pretty soon we’ll be using it for our prospect engagement like for people that come in for tours and guests and things of that nature. We’ve laid out a path of where we want these people to go whether it’s with different kinds of communication or a fitness plan path. Daxko Engage is built into those plans.” Watch the video.
We caught up with Daxko Operations users at our annual customer conference. Here’s why they recommend Daxko Operations for their YMCA operations. Watch the video.
Edward Reyes, Vice President of VillaSport Athletic Club and Spa, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.
Alan Lipman, Associate Executive Director and Renee Harris, Director of Marketing of Evelyn Rubenstein JCC of Houston, are interviewed in this video about the use of CSI Software’s JCC Management Software, SpectrumNG. Watch the video.
We had a chance to talk to some Daxko customers about their experiences with our Customer Success Team. Watch the video.
Felipe Lam, Systems Analyst/ IT Manager of Herbert Wellness Center at the University of Miami, is interviewed in this video about the use of CSI Software’s Campus Recreation Management Software, SpectrumNG. Watch the video.
We recently spoke with Y in Central Maryland about the ability to allow members to make adjustments in summer camp registrations through Daxko Operations. Read their story.
Andy Wipperfurth, Information Technology Manager with Centegra Health Bridge Fitness Center, is interviewed in this video about the use of CSI Software’s Wellness Center Software, SpectrumNG. Watch the video.
I recently caught up with Ken Hoyt, the Technology Director at the Akron Y, to talk about how his Y is motivating staff to keep member engagement top of mind. Ken shared with me that the front-line staff had always done a good job of communicating with and engaging members, but there was no process to record notes and follow-up tasks. He knew that this was a missed opportunity, and set out to bridge the gap. Read more…
We recently had an engagement webcast featuring Ken Hoyt, Technology Director at the Akron Area YMCA. Hoyt had a lot of great advice on staff engagement but some things that really stood out were his tips to get the C-level team excited and involved in the engagement initiatives at his association. Read more….
Matt Remick, President of Rochester Athletic Club, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.
Jan Vasys , Senior Director of Finance of the Atlantic Club, is interviewed in this video about the use of CSI Software’s Club Management Software, SpectrumNG. View the video.
Daxko/CSI customer Dale McCarrell, CFO of East Bank Club, speaks about the use of CSI Software’s Club Management Software, SpectrumNG. Watch the Video.
We spoke with Sam Carroll, CEO, Family YMCA of Marion and Polk Counties about their experience with utilizing Daxko Operations for high-quality data for executive decisions. Hear his story.
When launching Daxko Engage, Kathy Cannon and her team at YMCA of Florida’s First Coast in Jacksonville, Florida knew that their first order of business would be to improve the amount and quality of the interactions with members. Learn how they focused their attention on specific goals with the help of Daxko Engage.
Daxko is speaking with Ys all over the country to find out engagement tips and tricks you can implement at your organization. Tune into our webcast recordings to find our more on new member engagement and staff engagement. Watch the recordings…
I recently had the opportunity to speak with Ariella Franco, the Member Experience Director at the YMCA of the Pikes Peak Region in Colorado Springs, CO about the work they’ve been doing with Daxko Engage. “We needed a connection with members that was more consistent and more systematic….” Read the blog post.