Customer Stories

Read below to find customer tips, tricks, and testimonials. Looking for more general health & wellness operations and engagement content?  Try our blog.

Video Testimonial: Daxko Customer Success Team


We had a chance to talk to some Daxko customers about their experiences with our Customer Success Team. Watch the video.

Blog: Get Your Leadership Team Behind Your Engagement Initiatives

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We recently had an engagement webcast featuring Ken Hoyt, Technology Director at the Akron Area YMCA. Hoyt had a lot of great advice on staff engagement but some things that really stood out were his tips to get the C-level team excited and involved in the engagement initiatives at his association. Read more….

Webinar Recording: Culture of Engagement

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Daxko is speaking with Ys all over the country to find out engagement tips and tricks you can implement at your organization. Tune into our webcast recordings to find our more on new member engagement and staff engagement. Watch the recordings…

Video Testimonial: Relying on Daxko Data for Success


We spoke with Sam Carroll, CEO, Family YMCA of Marion and Polk Counties about their experience with utilizing Daxko Operations for high-quality data for executive decisions. Hear his story.

Blog: How to Hire Right For Engagement with YMCA of Florida’s First Coast


The most sustainable nonprofits have talented teams. Have you considered that your staff must be engaged before they can effectively engage members? Get engagement ideas for staff on learn how the YMCA of Florida’s First Coast finds staff engagement so important in this article from the Daxko blog.

Blog: Changing Face-to-face Interactions at YMCA of Florida’s First Coast


When launching Daxko Engage, Kathy Cannon and her team at YMCA of Florida’s First Coast in Jacksonville, Florida knew that their first order of business would be to improve the amount and quality of the interactions with members. Learn how they focused their attention on specific goals with the help of Daxko Engage.

Video Testimonial: Daxko Operations


We caught up with Daxko Operations users at our annual customer conference. Here’s why they recommend Daxko Operations for their YMCA operations. Watch the video.

Akron Area YMCA Motivates Employees to Engage More Members

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I recently caught up with Ken Hoyt, the Technology Director at the Akron Y, to talk about how his Y is motivating staff to keep member engagement top of mind. Ken shared with me that the front-line staff had always done a good job of communicating with and engaging members, but there was no process to record notes and follow-up tasks. He knew that this was a missed opportunity, and set out to bridge the gap. Read more…

More Staff Engagement with Members at Pikes Peak


I recently had the opportunity to speak with Ariella Franco, the Member Experience Director at the YMCA of the Pikes Peak Region in Colorado Springs, CO about the work they’ve been doing with Daxko Engage. “We needed a connection with members that was more consistent and more systematic….” Read the blog post.