VIRTUAL REACH 2017 EVENT

Tuesday, September 12 – Friday, September 15

Due to the devastation in Houston, TX caused by Hurricane Harvey, we have postponed our Reach conference originally scheduled September 11-13. Though we’re unable to connect with you in person as planned, we still have exciting Daxko updates and essential product training to share! That’s why we’re delivering a Virtual Reach 2017 Event, free and open to all Daxko customers. Check out the sessions below and register to tune in and watch us live! Don’t worry – we’ll make recordings available later if you’re unable to catch them all.

TUESDAY, SEPTEMBER 12

Opening Keynote and General Session for Daxko Operations Customers
10:00 – 11:30 a.m. Central Time

If you use Daxko Operations to power your organization, you won’t want to miss this! Our Leadership Team will bring you up to speed what’s new in the Daxko Nation and share our vision for the future. Then, our Product Strategy Team will share a historical view of this year’s major releases, plus our plan for exciting enhancements rolling out in the next 18 months. We’ll even drill into related products, including Daxko Engage, Daxko Accounting, and Daxko Mobile so you’ve got the scoop of what’s new that can help you run a more efficient organization and create deeper, more meaningful relationships with your members.
Audience: All Daxko Operations customers
Products: Daxko Operation and related products
Presenter: Daxko’s Leadership and Product Strategy Teams
Register

Opening Keynote and General Session for Daxko Spectrum Customers
2:00 – 3:30 p.m. Central Time

If you use Daxko Spectrum to power your organization, you won’t want to miss! Our Leadership Team will bring you up to speed what’s new in the Daxko Nation and share our vision for the future. Then, our Product Strategy Team will share our product priorities for Daxko Spectrum and the exciting enhancements we have planned for the next 18 months. Plus, we’ll give an overview of our services improvements and roll out of customer user groups to ensure that you’re getting the most out of this incredibly powerful platform.
Audience: All Daxko Spectrum customers
Products: Daxko Spectrum and related products
Presenter: Daxko’s Leadership and Product Strategy Teams
Register

WEDNESDAY, SEPTEMBER 13

Overview of Program Packages in Daxko Operations
10:00 – 10:45 a.m. Central Time

Come along as we take a tour of the new Program Packages feature in Daxko Operations! With this new feature, you’ll be able to sell a package of items (e.g. personal training, private swim, guest passes, etc.) to be redeemed individually. We’ll discuss the major pieces of functionality and offer best practices for your team to start using Program Packages. Then, follow along – we’ll show you how to create your first Program Package in Daxko Operations.
Audience: Program, membership, and child care roles
Products: Daxko Operations
Presenter: Becki Irby, Solution Designer – Daxko Operations, Ellen Thompson, Software Trainer
Register

Just Give Me My Data & Dashboards Already
1:00 – 1:45 p.m. Central Time

For over 18 years, Daxko has collected data on membership, retention, engagement, and donations to empower our customers to make key organizational decisions. Join this session to learn more about Daxko’s data movement, and how to harness the power of Daxko Decision Analytics.
Audience: YMCAs, JCCS, C-level, those interested in reporting
Products: Daxko Operations, Daxko Engage
Presenter: Rick Hutchinson, Senior Solutions Designer and Constance Miller, Sr. Product Manager
Register

Getting to Know Daxko’s Chief Technology Officer
3:00 – 3:20 p.m. Central Time

Tune in to this brief, informal session to meet Bjorn Bjerkoe, Daxko’s new Chief Technology Officer!
Audience: Everyone
Products: None
Presenter: Bjorn Bjerkoe, CTO; Dave Gray, CEO
Register

THURSDAY, SEPTEMBER 14

An Overview of Daxko Payment Services
10:00 – 10:45 a.m. Central Time

Join us for an overview of Daxko Payment Services, the new credit card processing service available for all Daxko customers. Daxko Payment Services will allow you to provide an improved experience for your staff and members and reduce membership cancellations due to credit card declines. Discover how you can gain increased transaction visibility, secure next-day funding, and leverage Daxko’s Proactive Account Updater service with this highly secure, EMV-compliant service.
Audience: Everyone
Products: Daxko Payment Services
Presenter: Kate Hardy, Merchant Services Implementation Coordinator, and Matt Popinski, VP of Payment Services
Register

Daxko Spectrum Integrations and Partnerships Overview
1:00 – 1:45 p.m. Central Time

Did you know Daxko partners with several innovative companies to provide integrations with your Daxko Spectrum software? Join this session for an overview of some of those companies, and learn how currently implemented Daxko Spectrum integrations and partnerships can help your facility.
Audience: Everyone
Products: Daxko Spectrum
Presenter: Delphine Carter, Sr. Product Manager – Daxko Operations & Engage; Mark Cain, Channel Sales Manager; Jonathan Polon, Sr. Director of Business Development at Brivo; Sunil Saha, CEO at Perkville
Register

FRIDAY, SEPTEMBER 15

The Secret Life of Your Members: Retention Indicator Findings & Other Daxko Engage Data Stories
10:00 – 10:45 a.m. Central Time

Data becomes useful only if you’re able to do something about it. Daxko Engage is powerful because it makes your data meaningful and useful. Using membership data, behavior trends, and other retention studies, we’ll talk about the stories your members are telling you and learn how you can build stronger relationships with your members. Join this session to see what we discovered about the secret life of your members. We’ll offer recommendations on ways you can reach out, reengage, and retain your members, wherever they are in their relationship with you.
Audience: C-level, membership directors, branch executives
Products: Daxko Engage
Presenter: Charlie Peters, Engagement Solutions Team Lead, and Emily Vonbartheld, Engage Implementation Specialist
Register

#PassPHIT
1:00 – 1:45 p.m. Central Time

If passed, the Personal Health Investment Today Act (PHIT) will allow your members to utilize their Flexible Spending Accounts (FSA) to pay for their membership. How will this impact your organization? Join our session to learn that and more as we explore the PHIT Act.
Audience: C-level, membership
Products: None
Presenter: Saranda West, Senior Product Manager, Daxko Spectrum, and Jeff Perkins, Assistant Vice President of Government Relations, IHRSA (International Health, Racquet & Sportsclub Association)
Register

9 Culture Clues
3:00 – 3:45 p.m. Central Time

As a three-time winner of “Best Places to Work in America,” Daxko believes in the philosophy that a healthy culture is the long-term, sustainable competitive advantage. Join Daxko’s CEO, Dave Gray, as he shares 9 important culture clues that can increase the likelihood of getting your team to row in the same direction in pursuit of the same mission.
Audience: Current and rising leaders
Products: None
Presenter: Dave Gray, CEO
Register