“That’s not my job. That’s not my problem.” How many times have you heard this? Every time I hear it, I literally cringe. Talk about customer service at its worse! Unfortunately, I was recently reminded that this phrase is alive and well in some organizations. I was at a store (names have been removed to protect the not-so-innocent) picking up birthday [...]
Is this even possible? With the day-to-day demands of everything that we have going on in our lives, how can we “hold up” under the pressure? How do we maintain the balance that we all need? I know that I often need pointers and reminders on how to get through crazy days or even weeks. [...]
Have my cake and eat it, too? Is this possible when you want to work, but you also want to be a mom? Well I think I have finally found the balance. After years of wondering and working full and part-time jobs, I think I have finally found a place where I feel I have [...]
