The Blueprint Podcast with David Lamb: Dave Gray Episode

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Recently, Daxko CEO, Dave Gray, spoke with David Lamb on his Blueprint Podcast. In each episode of the podcast, Lamb speaks with business leaders in and around Birmingham to bring listeners local success stories.

When asked about how he got into start-ups, Dave talks about his early career in Chicago and then in Atlanta, working for a Silicon Valley-based company. He talks about tough times weathering the Dotcom crash and then soon after, being acquired. Gray says that even though all those times were rough, he decided that he always wanted to stay involved with growth-oriented companies.

“I decided that I never want to work for a ‘normal’ company again,” says Gray.

He goes on to explain what appealed and still appeals to him about that atmosphere, “I like the pace and the amount of change that happened. I found that to be intellectually challenging and I found it to be just invigorating and so I thought, ‘I’m going to keep doing early-stage stuff.’ Now I’ve been working in the same place for almost 15 years and I wouldn’t categorize what we’re doing as early stage but it certainly is growth-oriented and change-oriented and I just tend to like that. ”

When asked about his early work experience and what that instilled in him, Gray is quick to go back even further than his professional career. “I worked a full time job in college for the last couple of years I was there and I was working 40-hours a week or more and I was taking a full course load and we were doing a lot of project work and I was playing intramural sports and hanging out with my friends and I think I learned how to manage time…or not sleep much, maybe a combination of the two and so I think some of those early experiences were really more about work ethic.”

“The experience I had with that Silicon Valley startup was really more about product and market positioning.  I am an observer and watching…the CEO and the decisions he was making and when the times got rough and listening to his explanations and really taking the blame for why things turned out the way they did. It was an interesting thing to observe a leader going through that….How would I handle that if I was in the same position? Or, How would I try to avoid being in that position in the future? I think those things primed me to be ready to prepare to experience those kinds of things.”

If you’re curious about inception of Daxko or leaders that inspire Gray, those topics and more are covered in the full podcast:

Success Story: YMCA of South Hampton Roads Grows with Daxko

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Growing your membership, program participants and donations isn’t easy for a member-based nonprofit, but South Hampton Roads has partnered with Daxko for over 15 years and achieved long-term growth and operational efficiency. Read their customer story with the Director of Operations Software for YMCA of South Hampton Roads, Clarissa Hoagland.

Download the PDF file .

From our Customers: Partnership

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We spoke with Daxko customers and asked them how they view their partnership with Daxko. Here are their stories:

“I’ve seen daxko grow both in the number products and tools that they bring to the YMCA but also as a business and an organization and the knowledge they bring to us has changed over the years and I have definitely appreciated the partnership. In my role in San Francisco, we work closely with the Daxko team to look at new products and to help to develop the solutions that work best for our organization.”

Rachel Pacheco, Association Senior Director of Business Services
YMCA of San Francisco

“I can tell that they have taken the time to get to know us as an organization, to know our culture and to know our brand and they bring that into what they do. I don’t feel like we have to conform to Daxko’s systems or operations but they have brought us a product that helps us serve our communities the way that we are serving them, without having to change how we work.”

Leeann Buttram, VP of Member Services
YMCA of Memphis & the Mid-South

“If you are looking for a company that will support you not only in your software needs but also in the questions you have about trends and membership and ways to take care of those members. They’re partners, it’s like having an extended family at the other end of your computer…so to speak.”

Joe Paslay, President & CEO
Cleveland County Family YMCA

“They are invested in the Y. They know us they want to be a part of us. They sponsor things, they will lead workshops for us. It goes beyond that where they are constantly seeking feedback, through the community aspect where you can share good, bad, pros, cons. And, it’s not just this empty place we go put our thoughts, it’s read, it’s responded to, it’s added to the roadmap. You can kind of see that they are not just asking, but they are hearing and then they are taking the steps to do the things that we need to make our work in life easier and better.”

Angela Wallace, VP of Marketing & Communications
YMCA of Memphis & the Mid-South

“It has been great for us to shift our focus on engagement. Oftentimes we think about our wellness staff focused on things such as cleaning equipment, or simply helping someone fixing their form or keeping the wellness center clean and we’ve really shifted our focus and said we want to be more intentional about engaging with our members and having conversations with our members.”

Jarrod Covington, VP, District Executive Director
YMCA of Memphis & the Mid-South

“I have learned to appreciate Daxko and appreciate the tools it brings to the table. The staff team has everything at their fingertips for them to be able to be successful.”

Joe Paslay, President & CEO
Cleveland County Family YMCA

YMCA of Greater Cincinnati Discusses the Intersection of Tech and Community

By | Customer Experience, Downloads, Industry, Organizational Health | No Comments

James McIntyre, CIO of the YMCA of Greater Cincinnati and Daxko customer, opens up about how he and his team utilize technology to drive community impact at the Y in the February issue of Business Review USA & Canada.

McIntyre goes into detail about their partnership with vendors including Daxko. When asked about their decision to go with Daxko, McIntyre says, “For the ERP system, we use Daxko which gave us enhanced reporting opportunities enabling us to make quicker and better business decisions.”

The YMCA of Greater Cincinnati’s work with Daxko Engage member engagement software also featured in the article. McIntyre explains how Daxko Engage helps them improve retention metrics at their association. “Daxko includes additional modules with a lot of value, including their Daxko Engage product,” explains McIntyre. “This enables us to know when a member checks in, what their interests are, if he/she is a donor and that individual’s pattern of activity; all very powerful engagement and retention tools. It also uses artificial intelligence to alert us to members who may not be fully engaged and are ‘at risk’ of leaving.”

Read the full article here: