Florida International University Expands Campus Rec Offerings with SpectrumNG

By | Customer Experience, Facilities, Industry, Online | No Comments

Florida International University (FIU) was looking for a software partner that could handle their growing campus recreation needs. “We are doubling in size,” says Charles Judkins, Director, Wellness & Recreation for FIU. “There is going to be a huge push for memberships and I knew we needed a good software system that could handle that.” Judkins reached out to Daxko because he’d worked with SpectrumNG campus recreation management at other facilities and knew it would be a good fit for the needs of FIU campus recreation.

FIU is home to 5 campuses in South Florida and is among the ten largest public universities in the United States. With that many students plus faculty and staff members, FIU needed a software management system for their campus recreation centers that would serve existing members and allow FIU to expand their membership offerings. In addition, FIU campus recreation is in the midst of a renovation that will create a much larger facility with the ability to serve more members.

Bigger, Better and More Connected
FIU has plans to expand offerings with the help of SpectrumNG. “I wanted to expand our membership offerings and under our current system, we couldn’t do that,” explains Judkins. Part of the expanded offerings will include different membership levels as well as extra add-ons like locker rentals. FIU plans to implement camp programming in the summer and other initiatives will be made possible with their implementation of Daxko’s SpectrumNG.

Judkins is excited about the online services offered with SpectrumNG. “Giving our students and patrons the ability to have an online account and allowing members to scan in from their phones is a big win for us.”

The Data Story
Funding for campus recreation facilities and programs at FIU is decided by the Student Government Association so the ability to run reports through their campus recreation management software is crucial. “I need that data to help me make the case for funding for facilities and programs. With SpectrumNG the data is easily available and staff has access to what they need.”

Looking Toward the Future
“I like how the software has evolved, especially as far as needs for campus recreation,” says Judkins. Judkins also points to the software’s flexibility and scalability as pluses for his organization. “If there are elements we don’t need we don’t have to use them with our setup,” he explains.

The first phase of the software implementation will be at their Modesto A. Maidique Campus with plans to expand once the first phase is complete. “I can’t wait until the second campus has SpectrumNG. The ease of memberships with multiple campuses will allow us to be more connected and open the flow of information between our recreation centers,” says Judkins.

Knox County YMCA Uses Daxko Facility Access To Offer 24 Hour Services

By | Customer Experience, Facilities, Industry | No Comments

As our world gets more complex, wellness facilities are working to offer services that fit everyone’s lifestyle. That explains the rise in 24-hour services by many health and wellness facilities, including YMCAs, JCCs, and other health clubs. In fact, a 2015 IHRSA article states that recent years have seen “continued growth of convenient, always open (e.g. 24 hour)” facilities. Knox County YMCA in Illinois saw 24-hour access as more than a growth opportunity; they saw it as a way to better serve their community.

“Offering a 24-hour facility was high on our list of what we wanted to offer our members and community,” explains Kelly Corbin, Associate Executive Director of the Knox County YMCA. “In our community, there are a number of businesses and organizations that work non-typical hours and we wanted to be able to serve everyone. The last two years we tested this by staying open until midnight during the week.  This was well utilized and we realized we needed to move forward.”

In order to provide that type of access for members, Knox County YMCA needed facility access controls when the branch was not staffed. When looking for providers, Corbin was attracted to Daxko Facility Access which allows integration with their existing Daxko membership software. “After a little research, we were pleased to find that Daxko had a solution for us that would work perfectly,” states Corbin.

The ease of implementing Daxko Facility Access has made the transition smooth for the team at Knox County YMCA. Corbin emphasized that integrating facility access with their membership software was a “huge advantage” for their organization. “It is very easy to turn access on and off. Members are able to use their existing membership key card (or barcode on the Daxko Mobile app) to scan and gain entrance. There isn’t a need for an additional key fob. You can easily see when members have scanned in or if they have had trouble gaining entrance. You are also given an app for the software and can open the locked door with your phone from wherever you are if needed!”

Corbin and her team wanted to offer additional facility access as an added benefit of membership. “One of the great benefits of a Knox County YMCA membership is that access to all of our branches is no extra cost, including the 24-hour facility,” she explains. Still, the increased services are benefitting both members and the Y. “It has been a great success. Year over year, we are up 1,000 members!”

3 Reasons for Cloud-based Security

By | Facilities, Industry, Online | No Comments

Today’s world requires security to be a priority to keep both members and staff safe. With all the options out there it can be a struggle to understand what type of solution is right for your facility. You want an innovative and comprehensive solution that is also easy to manage and affordable. Having your facility access controls in the cloud means you’ll have access through a web browser. It also means you’ll have lower up-front expenses, automatic software updates, remote access, and a reduced total cost of ownership.

Here’s why a cloud-based model for physical access controls works for member-based health and wellness centers:

  1. Choosing a Cloud based model reduces risk – When considering hosting facility access services in the cloud, it’s important to know your provider. Daxko partners with Brivo to provide Daxko Facility Access to customers as a service. As partners, we understand that security is paramount to maintaining the safety and security for health & wellness facilities. Daxko customers are able to leverage Brivo’s world-class, innovative security structure using proven Internet monitoring techniques and leading information security measures and best practices.Brivo’s data center infrastructure and Internet monitoring provides the same level of encryption used by banks and financial institutions to protect access to online accounts. Whatever provider you choose; ensure they have the right security measures in place for your needs.
  2. Choosing a Cloud based model allows health and wellness centers of all sizes to benefit from high-end data centers and redundancies – By choosing to go with a cloud-based physical access option, many smaller to midsize health and wellness centers can benefit from the types of high end data centers and redundancies normally reserved for larger organizations. Brivo’s primary and disaster recovery data centers are Tier 4 commercial facilities featuring redundant architectures from separate providers.  The data centers are located in the United States within 2,000 miles of separation to minimize the potential for simultaneous disaster. These data centers boast top of the line physical security measures and network security.You should also make sure that your facility access provider is heavily invested in information security policy development and training, augmented by frequent internal reviews and audits. Brivo has adopted corporate information policies based on the best practices of financial institutions and managed service providers.
  3. Choosing a Cloud-based model eliminates time consuming and expensive upkeep – A service and delivery model eliminates the need for individuals to purchase, deploy and maintain IT infrastructure or application software. In Daxko’s Facility Access service model, we are fully responsible for managing and deploying the infrastructure and processes required to run and manage the full solution of our customers. That includes:
    • Servers, Operating Systems and Databases
    • Application Security and Data Center Resources
    • Networking
    • Power and Cooling
    • Patches / Upgrades
    • Backups
    • Database administration, and more

    By shifting this workload to Daxko, our customers minimize costs, reduce risks and save time. With this model, customers gain access to enterprise-class solutions while eliminating the need for capital expenses associated with hardware, staffing, maintenance and upgrades. And because all members are managed from the cloud on a single instance of Daxko Operations software, customers can gain access to the data and analytics they need to help plan future scheduling and infrastructure needs. This allows customers to offset a large percentage of their total cost of ownership.

Learn more about the questions you should ask when considering Facility Access solutions and learn about Daxko Facility Access.

A Recap of Daxko Reach

By | Customer Experience, Facilities, Industry, Mission Delivery, Online, Organizational Health | No Comments

Brivo LogoThis is a guest post by Jonathan Polon, Director of Business Development for cloud-based security company, Brivo. Daxko recently partnered with Brivo to provide SaaS-based facility access controls to health and wellness organizations across North America.

I recently had the opportunity to exhibit on behalf of Brivo at the annual Daxko REACH conference in Birmingham, Alabama. The majority of YMCAs and many JCCs in the United States use Daxko Operations software to run their associations.

During his keynote, Dave Gray, CEO of Daxko, announced the new partnership between Daxko and Brivo to the Daxko customer
community. The partnership will allow Daxko’s customer base to run their facility access directly through Daxko Operations software. This will be made possible by integrating with Brivo’s cloud-based access control system Brivo OnAir. The new product will be called Daxko Facility Access.

The customer base at the conference received this concept very well. Key benefits of the new partnership include:

Security:  Increased level of safety at the facilitiesdaxko_facility-access-grey
Efficiency:  The ability to run this key function through the same platform being used to manage other functions allows for a smooth operations
Groups and access levels:  The new product allows for the smooth creation of various access levels based on association membership within Daxko Operations
Data:  As Daxko deepens the integration it will allow association managers to gather critical data on the utilization of their facility that can be used to inform decisions on the design and use of facilities.

Brivo is an ideal partner for Daxko as our flagship product Brivo OnAir, like Daxko Operations, is a SaaS-based solution. Brivo has also put substantial resources and effort behind the Brivo API, which allowed for the easy integration of the two systems.

The Brivo team is excited to begin working with Daxko to help the YMCAs and JCCs carry out their great work and mission.

To learn more about the partnership, please read the full announcement.