Keep Your Data Safe: Unattended Workstation Standards

By | Industry, Online, Organizational Health | 2 Comments

Ensure that your staff never leave a workstation unlocked or unattended. Each workstation contains access to your most precious assets: your member and organization’s data. While much focus is placed on cybersecurity efforts to prevent malware or viruses, it is equally important to focus on the individual using the workstation. A computer is the most vulnerable when a user that is logged into the network leaves it unattended. It is possible for unauthorized access to applications to result in changes to data, fraudulent use, installing malware, etc. One cannot know who is going to be in the vicinity of a workstation, especially in high traffic areas, such as a front desk or a welcome center. Workstations located near these areas especially need to be secured. We recommend the following unattended workstation standards:

  • When leaving a workstation unattended, even if only for a few minutes it is best practice to lock your workstation with a password
  • Implement a password protected screen saver to run after a period of inactivity. PCI (Payment Card Industry) compliance states 15 minutes if idle
  • If the workstation needs to be unattended, such as a check-in station, only allow access to that particular page with no additional permissions or access
  • At the end of each shift log off all applications, systems, and networks for your workstation.

About Daxko Cybersecurity

Our sophisticated architecture and stringent security policies protect our customers’ data from any outside intruders. Some of the ways Daxko keeps your data safe include:

  • Multi-tier data security architecture with Layer 7 Firewalls
  • Intrusion Detection System (IDS) providing 24/7/365 monitoring and alert escalation
  • Dedicated onsite security teams at each data center providing 24/7/365 support
  • Incident management and escalation teams with formal tested plans to quickly resolve any issues
  • All communication and application access occur via secure and encrypted channels, web and web services communication use the HTTPS protocol, and file transfers use SFTP
  • Access is tightly controlled, monitored, logged and limited to authorized team members.

Daxko is:

  • Certified at the highest Level of PCI DSS Level 1 – Global Registry of Validated Providers
  • Audited and Certified SSAE 18 (SOC 1)
  • Audited annually by a certified third party QSA (Quality Security Assessor)
  • Performing enterprise logging and scheduled penetration testing
  • Providing multi-vector, multi-site transactional monitoring and performance testing

What’s our Secret Ingredient?

By | Industry | No Comments

Last week, Daxko announced that more clubs on the Club Industry Top 100 list use Daxko Spectrum than any other software. Daxko has the recipe for success for continuous growth and efficiency. We deliver the most comprehensive software solutions and experienced services to more kinds of member-based organizations than any other provider, whether a YMCA, a 10,000-member facility in a national chain, or a single site boutique.

We focus on three key areas of our business – product, processes and people. We are continually collaborating with customers to learn the needs of the ever-changing industry. We are committed to making Daxko Spectrum, DaxkoFit. Daxko has excelled in our core market of the YMCA and JCC space for 16+ years, and now we bringing that experience and insight to the health and wellness

industry. We work in an agile environment and are continuously reviewing and improving processes to deliver top-notch product performance, reliability and platform improvements. Last, but certainly not least, we believe that delivering exceptional customer experiences starts with creating and maintaining the right culture. Our commitment to fostering an environment of transparency, ingenuity, grit, and collaboration has enabled us to build a team of highly-talented and passionate individuals. With each person rowing in the same direction in pursuit of the same mission, enduring success for all happens naturally.

So, what is that secret ingredient that makes clubs want to choose Daxko Spectrum? Could it be our award-winning Services team dedicated to delivering exceptional experiences day-in and day-out, or our Product Strategy team that is laser focused on the development of Daxko Spectrum? Just like grandma, we are not going to share our secret ingredient that makes Daxko Spectrum so special. You’ll have to schedule an Executive Overview to find out how Daxko Spectrum can meet all your facility needs!

What we’re working on: Daxko Spectrum

By | Industry, Leadership, Marketing | No Comments

Last week we announced that we are renaming CSI SpectrumNG as Daxko Spectrum. We’re excited about this change and what it means for the future of our health club management software.

As we discuss Daxko’s future, we talk about our vision, and that is to become the most loved and the largest software company focused on member-based health and wellness organizations. Our emphasis is on the most loved portion of that statement.

We want every Daxko team member to walk through the doors every day focusing on how they can deliver an exceptional experience to our customers. If we do that, we know success will follow both for us and for our customers.

In fact, more of Club Industry’s Top 100 list of health clubs partner with Daxko than any other provider. Organizations that partner with Daxko grow faster and our people-first culture creates powerful relationships built on service, deep business insight, and relevant industry experience.

The Blueprint Podcast with David Lamb: Dave Gray Episode

By | Board, Events & Happenings, Industry, Leadership, Organizational Health | No Comments

Recently, Daxko CEO, Dave Gray, spoke with David Lamb on his Blueprint Podcast. In each episode of the podcast, Lamb speaks with business leaders in and around Birmingham to bring listeners local success stories.

When asked about how he got into start-ups, Dave talks about his early career in Chicago and then in Atlanta, working for a Silicon Valley-based company. He talks about tough times weathering the Dotcom crash and then soon after, being acquired. Gray says that even though all those times were rough, he decided that he always wanted to stay involved with growth-oriented companies.

“I decided that I never want to work for a ‘normal’ company again,” says Gray.

He goes on to explain what appealed and still appeals to him about that atmosphere, “I like the pace and the amount of change that happened. I found that to be intellectually challenging and I found it to be just invigorating and so I thought, ‘I’m going to keep doing early-stage stuff.’ Now I’ve been working in the same place for almost 15 years and I wouldn’t categorize what we’re doing as early stage but it certainly is growth-oriented and change-oriented and I just tend to like that. ”

When asked about his early work experience and what that instilled in him, Gray is quick to go back even further than his professional career. “I worked a full time job in college for the last couple of years I was there and I was working 40-hours a week or more and I was taking a full course load and we were doing a lot of project work and I was playing intramural sports and hanging out with my friends and I think I learned how to manage time…or not sleep much, maybe a combination of the two and so I think some of those early experiences were really more about work ethic.”

“The experience I had with that Silicon Valley startup was really more about product and market positioning.  I am an observer and watching…the CEO and the decisions he was making and when the times got rough and listening to his explanations and really taking the blame for why things turned out the way they did. It was an interesting thing to observe a leader going through that….How would I handle that if I was in the same position? Or, How would I try to avoid being in that position in the future? I think those things primed me to be ready to prepare to experience those kinds of things.”

If you’re curious about inception of Daxko or leaders that inspire Gray, those topics and more are covered in the full podcast: