On the Road with Alex L.

By | Culture, Grow Your Career, Healthy Stuff, Life at Daxko, Talent, YMCA | 3 Comments

On a typical day, I talk to customers over the phone and through email: researching issues, suggesting solutions, or maybe just reminding them where that one specific report is located. But, from time to time, Daxko calls on my team to help with special projects, events, or trainings to help out other teams. This past month, I had the opportunity to train a Y in Ohio on Engage.

I was a bit nervous and a bit excited. Monday morning, I headed out to the Birmingham airport, and after two flights, I found myself at the Enterprise rental car facility in Cleveland, Ohio. After filling out the paperwork, the representative escorted me to the lot, where I was expecting to find a nice little economy car to get myself around. Enterprise, however, had another car in mind for me: a Dodge Caravan. That’s right, I got to chauffeur myself and my duffle bag around in a minivan in Ohio. I chuckled to myself as I buckled my bag into the passenger seat and drove an hour or so to my hotel.

Let’s fast forward to the day of training. I actually taught at a local college (Go Dragons!). It was quite interesting to see how much the colleges nearby impacted the Y. This particular Y has a partnership with the two local colleges, allowing students access to their facilities. Students also contribute to the part time staff that the Y employs seasonally. Our customers serve communities, and I on this trip, I had the chance to observe the community that helps shape this Y.

On the last day I was there, I was at the association itself. This was a particularly rewarding experience for me. I loved seeing the facility, observing basic business practices, and talking to the staff members. I grew up in a Y myself and worked at the front desk. So seeing how this Y operates was of great interest to me. The gymnastics studio and indoor tennis court awed me. By the end of the day, I had to ask, “So where do I sign up?”

I came back from the trip feeling appreciative; of the opportunity to learn about what makes this association unique, of our trainers who travel so frequently to deliver exceptional experience, and of Daxko for allowing me the chance to branch out and experience service through a means other than my day-to-day duties. I take great pride in my work here, and through opportunities such as these, Daxko reminds me that it takes great pride in me.


Alex L. is a Customer Success Advocate who enjoys sunshine and bicep curls.

Do you love to solve problems and provide stellar customer service? Work with Alex as a Customer Success Advocate!

CEO Dave Gray Will Serve on the Board of the YMCA of Greater Birmingham

By | Community, Culture, Healthy Stuff, YMCA | No Comments

Our CEO Dave Gray recently joined the board of directors of the YMCA of Greater Birmingham. Dave has long been a supporter of the Y movement, and Daxko software runs behind the scenes at many YMCAs across the country. In addition, Dave serves on the board of the YMCA Blue Ridge Assembly in North Carolina.

“I am honored to serve on the board of directors of the YMCA of Greater Birmingham,” Dave says. “I am passionate about the work of the YMCA in our community, and I look forward to collaborating with Stan Law and his team, as well as other board members, to promote the Y values of youth development, healthy living, and social responsibility across the Birmingham area.”

Dave’s involvement on these boards sets an example for Daxko team members, as community involvement is encouraged of all who work here. We participate in semi-annual Impact Days, in which team members take a day to work outside of the office to give back to our local community. In the past, Daxko has worked with the Greater Birmingham Humane Society, Habitat for Humanity of Greater Birmingham, and the Young Women’s Christian Association.

Local community involvement is one way for us to make lasting impact within our own communities, just as our software products do for Ys and other organizations around the country.

Who We Are

By | Building a Company, Culture, YMCA | No Comments

For our November, 2014 TMD (Team Member Development) series, our very own April Benetollo, SVP of Marketing at Daxko, led a session on defining “The Daxko Nation-Who we are, who we serve, and how we defend the hill.” Below is a quick recap of the series.

Who we are

  • The leading partner for progressive member-based or organizations committed to engaging their communities to drive impact.

 

Who we serve

  • We partner with several YMCA’s throughout the country
  • Y’s became the largest provider of childcare in the country in the 1970’s
  • We have about 50% of our core market
  • We also partner with various Jewish Community Center’s

 

How we defend the hill

  • We stay innovative and have a culture that matches the values of our customers
  • We understand the outcomes our customers are trying to achieve, and help them make an impact on their communities

 

This TMD is a great reminder of how Daxko plays an important role in what our customers are trying to accomplish, and the impact that we can help make across the country.

Alex S. is a Product Manager who strives to create awesome experiences.

TMD Recap: The Daxko Nation, Who we Are, Who we Serve, and How We Defend The Hill

By | Culture, Grow Your Career, Life at Daxko, Professional Development, Workplace, YMCA | No Comments

For our November 2014 TMD (Team Member Development) series our very own April Benetollo, SVP of Marketing at Daxko, led a session on “The Daxko Nation-Who we are, who we serve, and how we defend the hill.” Below is a quick recap of the session.

Who we are
The leading partner for progressive member-based or organizations committed to engaging their communities to drive impact.

Who we serve

  • We partner with several YMCAs throughout the country
  • Y’s became the largest provider of childcare in the country in the 1970’s
  • We have about 50% of our core market
  • We also partner with various Jewish Community Centers

How we defend the hill

  • We stay innovative and have a culture that matches the values of our customers
  • We understand the outcomes our customers are trying to achieve, and help them make an impact on their communities

This TMD is a great reminder of how Daxko plays an important role in what our customers are trying to accomplish, and the impact that we can help make across the country.