SaaS Here to Stay… Confirmed or Busted?

By | Culture, Technology | No Comments

At DAXKO, we’re big fans of the Discovery Channel’s MythBusters. You know the show.  Each episode, Jamie and zany Adam attempt to prove or dispel popular beliefs, Internet rumors and other myths.  Acting on his love for the show, DAXKO’s VP of software engineering, Matt C., took a MythBusters approach to a recent TMD he led.  (Find out exactly what a “TMD” is below.)  Check out the slide deck as Matt weighs the pros and cons to determine whether SaaS is indeed the software delivery model of the future.

What’s a TMD?  A couple times a month, DAXKO hosts what boring companies might call a lunch-and-learn.  At DAXKO, though, we don’t use boring corporate words.  Instead, we host team member development sessions – or TMDs.  We bring in outside experts or showcase our own team to share what they know about a particular topic.  Some of it’s related to DAXKO… some of it’s not.  Only requirement is that it’s of interest and value to our people.

Another Interview Question I’ve Never Used that ROCKS…

By | Culture, Free Career Advice, Interviewing | No Comments

I’m a behavioral interviewer, so I really don’t like questions that don’t ask for examples of past behavior.   But this question, tweeted by Harry
Joiner of eCommerce Recruiter and Marketing Headhunter, is one that I will add to my portfolio:

“Tell me one misperception people (team members) have of you.”

Nice.  As Harry says, this tells if the candidate is self-aware.  Additionally, I think it’s a great window to the soul of what the issues might be if you hire the candidate.  For example, the candidate might say, “one misperception is that I’m unapproachable”.

So you get the answer and turn the focus behaviorial with items like the following:

“Tell me about a specific time when you have sensed a team member feeling that way about you.  What did you do?”

I like it.  I’m adding it to my mix.

What’s Guided Us

By | Building a Company, Culture | No Comments

As I look back at where we’ve come from in preparation for where we’re going in the future, I revisited a document first created in the fall of 2004 titled, “DAXKO Defined.”  As I read through our list of “guiding principles” in that document, I realize that not only do these principles still hold true today but also that this mindset is what’s driven our sustained success.  Although I’m relatively self-critical of how we measure up against this list, I do believe we genuinely strive to meet these ideals.


  • Integrity. Treat our customers, partners and fellow team members with fairness, honesty and respect. Without integrity, true success is impossible – there is no compromise.  It is what defines our every action.
  • Commitment to Team Members. Provide our team members with opportunities.  Focus on their development and growth.  Strive for a healthy balance between work and home life.  Always be fair, open and honest.
  • Commitment to Customers. Our customers’ success is our driver. We put ourselves in our customers’ shoes.  We aim to understand their needs and to be responsive to those needs.  We are in partnership with our customers.  Service before reward.
  • Relentless Focus. Do what we do best.  Determine what is most important, do those things, and don’t be distracted by the rest.  Willingness to say “NO” to seemingly big opportunities.
  • Disciplined Growth. Focused, rigorous discipline in managing our growth to ensure the long-term viability and health of DAXKO.  We are building an organization that will be here in the future for both our customers and team members.
  • Teamwork. Our success is not dependent on the heroics of a few individuals.  It is dependent on team members working together towards a common goal, accomplishing things they couldn’t do on their own.
  • Intense Determination. The deep resolve from every DAXKO team member to do what needs to get done.  Everyone focused on our goals and objectives and working diligently to reach them.
  • Accountability. Trying hard isn’t good enough.  Results are what matters.  No Excuses.  We create our own future.
  • Innovation. Always seek ideas that lead to the improvement of DAXKO and increased success of our customers.  Share ideas – from the smallest process improvements to the most significant new strategies and products.
  • Community Impact. Through contributions of time, money, and resources, our team members aim to strengthen our community.

Swing Your Next Speech Like This One from Linkin Park’s Guitarist…

By | Communication, Culture | No Comments

It’s always good to try and be a little contrarian when you present. So the next time you present, do something to mix the thing up…

Example, Linkin Park guitarist was recently invited to give the commencement speech at UCLA. I think he did pretty well, especially when he mocks the fact that he wasn’t the university’s first choice. Take a listen and tell me what you think…

Hat tip to Insights from a future Association Executive.