Talk the Talk… Walk the Walk

By | Culture, Life at Daxko, Workplace | No Comments

One of the things that differentiates DAXKO in the markets we serve is our knowledge of those markets, our business, and how the two fit together.  We (that’s everyone in the organization) pride ourselves on speaking the language of our customers and knowing their business just as intimately as they do.

Some team members come to DAXKO with experience serving in those markets… they’ve walked the walk.  For the rest of us, we have to work at it.  We ask, we listen.  We study, we learn.  Then… we TEST!

That’s right… recently everyone in a customer-facing role (including our Leadership Team) put their market knowledge to the test with a 100-question assessment.  Questions cover a wide range of topics from customers to competitors, from partners to prospects.  And it’s NOT an easy test.  Granted… if you fail, we probably won’t fire you.  But you do have to study up and retest.  (I recommend dusting off the study skills you filed away after college.  You’re going to have to put in the reps to pass this one on the first try.)

Check out the video below for a couple of different perspectives from my fellow test takers.  (Jeremy, didn’t your momma tell you no one likes a bragger?)

Kick-Off… the Greatest DAXKO Show on Earth

By | Culture, Life at Daxko | No Comments

We’re fast approaching the DAXKO event of the year… a little adventure we call Kick-Off!  The much-anticipated event rolls around every January, and details remain under wraps until day of.  Seriously… it’s a “if I tell you, I have to kill you” kind of secret.  This annual retreat isn’t limited to the bigwigs at DAXKO though.  Instead, the entire team heads offsite for a major planning session.

The agenda includes a candid review of the past year – opportunities we capitalized on and those we missed, proud achievements and where we fell short.  We lay out our goals for the coming year, and teams develop their attack plans to make it all happen.  We usually wrap up the occasion with a crazy fun teambuilding activity – think urban scavenger hunt, inflatable obstacle course, high speed go-kart races, and Amazing Race… DAXKO style.  (See pics of past events)

Check out the quick clip below to hear from this year’s event organizer extraordinaire, Barb.

Barb Talks Kick-Off from DAXKO on Vimeo.

Shift to a High-Performance Mindset…

By | Building a Company, Culture, Life at Daxko | No Comments

As we do our best to predict the future years for DAXKO, we continue to have lofty aspirations. Among our expectations is the intent to triple the size of our company over the next five years.

As we march toward that milestone, one thing is for sure – we won’t be able to operate as we do today. The same was certainly true 5 years ago when we were a third the size we are today.  With this future growth, we’ll need to implement new processes and systems that support the increased scale, strengthen our commitment to leadership and professional development to ensure the necessary talent bandwidth, consistently innovate in new and existing markets to maintain or create meaningful differentiation, and much more.

Turning up the heat on operational effectiveness is not new to us.  We have a healthy dose of process, systems, documentation, and know-how in our business already.  This mindset shift is simply a recognition that the target is always moving, and we need to have the willingness and discipline to make the necessary adjustments.

We’ll make this “shift to a high-performance mindset” while at the same time not turning our back on what got us here.  That’s a focus on providing technology and services that contribute significantly to the success of our customers and providing team members with rewarding careers.  This is the foundation of our company culture, which we believe is a fundamental and long-term competitive advantage for us.  A vibrant culture with a focus on customers and team members first increases the chances of becoming a high-performance, execution-minded business.

Not only will our initiatives around execution, accountability, clarity, and focus drive increased growth and profitability, but it will also result in tangible benefits to those two groups of stakeholders.  Our customers will gain from improved, innovative solutions to their greatest pains and opportunities, and our team members will improve their own skillset and be provided with challenging stretch opportunities.

We look forward to tackling this next step in our lifecycle.

7 Traveler’s Tips for a Lucky Holiday

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1. Check in 24 hours ahead so you can also pay for your baggage fees.  The online purchase will save you between $10 – $20 both ways.

2. Pack your tennis shoes/boots/any shoes with “turf” on the soles in a plastic bag.  I use the grocery bags from Wal-Mart so dirt from my shoes doesn’t cake onto my savvy suits.

3. Keep a stash of zip-lock bags in your suitcase.  I am always amazed at how poorly I can judge 3 oz. of liquid until caught in the headlights of TSA.

4. Ditch talking on cell phones while driving!  I was pulled over by a cop in Albany for wishing my grandmother a happy birthday from the road.  It is illegal in many states now to talk/text/anything on a phone unless it’s “hands free.”

5. If you are flying, be prepared!  Book a flight early in the day.  The later the flight, the higher the chance of a delay or canceled flight.

6. If you are traveling cross-country, pack dried fruit, granola, or any hearty and healthy snack.  Many airlines (besides Southwest!) are discontinuing complementary snack service.  Or, you could pack $6 and score a mini-pack of Pringles on US Airways.

7. Pack your sense of humor.  In fact, make sure it’s a carry-on that fits in a 3 X 4 overhead compartment…