Spring 2017 Impact Day

By | Community, Culture, Healthy Stuff, Rewarding Careers | No Comments

I’ve been a Daxko team member for over four years now, and one of my favorite things about our company is Impact Day, hands-down. It’s a way for us to give back to our communities and to bond with our fellow team members. I led a group of 10 team members at the Greater Birmingham Humane Society, an organization that is very near and dear to my heart. I have two rescue dogs, and I volunteer at the GBHS in my spare time. My group spent the day socializing, walking, and bathing dogs. I can’t think of a better way to volunteer my time! It’s so rewarding to do work that I love on a daily basis for a company that I truly believe in, and also take time to give back to my community.

Check out this video to see snippets from our Spring Impact Day:

What’s it like on the Daxko Customer Success Team?

By | Culture, Grow Your Career, Healthy Stuff, Life at Daxko, Rewarding Careers, Talent, Team Member Spotlight | No Comments

You hear the words “rewarding career” at Daxko a lot. In fact, providing team members with rewarding careers is part of our mission. In this video, I share an insider’s look at my personal career growth and the Customer Success Team.


Crystal S. is a Customer Success Team Lead who loves the hustle, her dog, and America.

Interested in working with Crystal? Check out our opening for Customer Success Advocate.

Haters Gonna Hate

By | Culture, Employment Brand, Free Career Advice, Healthy Stuff, Life at Daxko | 3 Comments

Last week I received an email notification about a review of Daxko on Glassdoor. After reading the review, which turned out to be a negative one from someone who identified themselves as a former team member, I actually felt somewhat personally offended. It’s a feeling I have yet to shake, and it has made me want to put another perspective out there. I don’t think what I am going to say will sway anyone’s already-formed opinions (as the title suggests – haters gonna hate), but I would like to put my voice out there as a positive reinforcement for a company that I believe in and devote my time & energy to each day.

The line the reviewer wrote that struck me the most was, “Everyone is happy ALL the time despite them working until 11 at night…” Wow! What is possibly wrong with everyone being happy all the time? This part of their statement baffles me so much that I don’t really have much else to say about it except that I think it is a testament to the people we work with and for. Was that supposed to be an insult? I like happy people. I like working with happy people, too!

What has me pondering more deeply is the part about working until 11 at night. I actually worked until nearly 11 on two nights the week before this post was made, so it made me wonder, “Did someone overhear me grumble about this, and then they added it to their negative review of our company?” Possibly. But you know what, when I work late, that’s on me. I do it because I want to catch up, I want to get ahead, or I simply want to GSD (get “stuff” done – keeping it G-rated, folks!). I don’t work late because I feel obligated to or because someone has asked me to. One of the projects I was able to complete definitely could have been put off to another time, but I knew it would be helpful to some of my team members, so I took personal time to take care of it, and that makes me feel good. I wish I could do things like that more often, actually.

However, the statement also made me realize that I need to watch my attitude about the things I choose to do, because it can easily rub off on others. As they say, it is much easier to drag someone down than it is to pull them up. I vow to try to be more positive about the opportunity I have to spend my time doing work that helps others. I vow to try to be that person that is happy ALL the time despite sometimes voluntarily working until 11 at night.

That brings me to another point. No matter what your role is at Daxko, we get to come to work daily doing tasks that directly or indirectly help others. One may argue that we are now more heavily in the for-profit member-based health & wellness industry, which doesn’t necessarily have the same mission as our non-profits – still, their customers are bettering their lives, and what we do affects their ability to serve them. How awesome & how rewarding?! Daxko prides itself on providing rewarding careers. We work hard. Sometimes we even work late. But how rewarding is anything if it isn’t hard work?


Christi B. is Daxko’s Sales Maestro who only gets going in the mornings after a generous dose of coffee & eyeliner.

Living Unoffended

By | Culture, Free Career Advice, Healthy Stuff | 2 Comments

Offended. We’ve all been there. I’ve cried my fair share of offended, frustrated tears, and stomped my feet in anger at the gall of someone to make such an offensive comment. And the offense always comes at just the wrong moment, too. Maybe you can relate to one of these sentiments:

They have no idea how many hours I put into that! 

They have no idea how much thought I put into the planning! 

They have no idea how I managed to pull that off well with 5 other balls in the air to juggle, and I still managed to feed kids dinner when I got home!

There is an ancient proverb that rightly observes that “it is harder to win an offended brother than a strong city.” Our natural response to offense is anger and frustration. It only makes sense. But this angry, frustrated state doesn’t really do anything for me or anyone else, aside from cut down on my productivity (and it does). Lately I’ve been struck by how easily and how often I find myself offended—even if just slightly. So easily I let offense ruin my day or even my week, that I’ve decided something must be done. 

THERE ARE TWO TYPES OF OFFENDERS:

1) Those who mean well.

Though their delivery is offensive, there are many people who offer their “helpful advice” because they truly believe that it is just that: helpful. Their heart in sharing this advice with us, the offended, is not to belittle us, but to add to us. In these cases, difficult as it may be, I’m learning to look past the offensiveness of the implications the offender made, say “Thank you,” and laugh it off. Most of us have been on the offending side of this— the part where the words came out of our mouths, but just as they hit the air they didn’t sound like what we we had intended. There’s really no recovery. I’ve been on both sides of this, and I’m making the decision to have some grace for the offender when I’m on the offended side. 

2) Those who are just mean.

Let’s face it: these people exist. Everywhere. These are the people who WILL say and do mean things, and likely on PURPOSE, with no regard for their negative impact on us. They may even speak offenses passive-aggressively whilst smiling. What do we do about them? Here, I think it’s important to remember that all of us operate through the filter of our past experiences (both good and bad) whether we recognize it or not. Hurt people hurt people. People who have been talked down to talk down to others. Those who have been criticized to a pulp are the nastiest of negative critics. It’s the sad reality of the world we live in. My Momma always told me, “There’s a reason everyone acts the way they do. You never know everything someone has been through.” Here is where I’m learning, once again, to implement some compassion. Is it right for these people to speak this way? No (and in the right moment, with the right attitude, I might respectfully say as much if necessary). But there is something much more important going on here than my pride or feelings being wounded. Here is a human being who has likely been treated as less than a human being at some point in their life. How will I respond? 

In both scenarios I have two choices: I can stay angry and resentful towards this person, or I can choose compassion. This is the moment where I have decided that I want to live unoffended. I know it’s not easy, but I believe wholeheartedly in the truth spoken by Dr. Martin Luther King, Jr.: Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that. Kindness, not retaliation, is the answer. Compassion, not resentment, is the cure. I haven’t figured it out, but I want to live life unoffended. I think it’s in the best interest of my relationships, my workplace, and my own sanity. It’s going to take some practice, some encouragement, and some intentionality, but I think it’s worth it. 


Ellen D. is Daxko’s Air Traffic Controller, organization queen, master event planner, and lover of running.