In Tech, Every Day is a Learning Experience

By | Culture, Grow Your Career, Life at Daxko, Professional Development, Technology | No Comments

Meet Jason Q., a developer for Daxko’s flagship operational software. Jason has been with the company since 2012.

JasonQWhen I began my career at Daxko as a production support engineer, my team’s primary responsibility was working in the database and identifying bugs in the code to send to developers. While working in this role, I was exposed to a number of new technologies as well as concepts that I had previously not heard of or had no experience with. I’d never heard of Git or the concept of repositories, I didn’t know what stored procedures were, and I was new to processes like indexing and performance tuning. I was very green to all technology at that point since I had previously been exposed to SQL for only a year and a half. After two years as a production support engineer, I moved into a developer role. As a developer, I am still continually coming across something new in my work, whether it be a new Javascript framework or new ways to write cleaner code. I am constantly challenged by my teammates to not work just to complete a project, but to complete it in a way that assures quality so that the next developer who looks at the code will not want to pull their hair out.

One of the great perks at Daxko is the self-directed professional development allowance each team member is given to learn something new or just to sharpen skills on a particular concept or technology. I have used mine over the years in several different ways, including conferences (JSConf, RubyConf, Great Wide Open) and online courses through Pluralsight, Code School, and Team Treehouse. Each opportunity has helped me increase my knowledge as well as contribute to the overall success of my team.  

Another great boon of working on a development team at Daxko is not really tangible like some of the aforementioned. My team, specifically, is very concerned with all team members having the knowledge to do their jobs well and enjoying their work. On numerous occasions, I have asked teammates to sit with me and pair so I could understand a concept or code a better solution. My team lead constantly challenges me to stretch myself to find other avenues for the code that I write and questions my thought process about the code that I have written. It is very refreshing to work on a team that cares not only for the code that is being written, but the person writing the code as well.


Tech the Halls features posts from developers, designers, and engineers every Tuesday in December. Want to grow your career at Daxko? Check out our current opportunities.

My Daxko Story

By | Culture, Grow Your Career, Life at Daxko | One Comment

One of the things I love about working at Daxko is hearing all our team members’ unique stories of how they came to hear about the company and why they chose to work here. I’d like to share my Daxko story.

I was hired in 2012 as a part-time Member Engagement Representative for the Impact Services Team. I was in grad school working toward my Master’s degree in English Composition and Rhetoric with the goal of teaching college-level English. I had previously spent a year teaching middle school, but I quickly realized it was not my forte.

I fell in love with Daxko instantly. The vibrant office space was a huge bragging point when I explained to friends and family about where I worked – I mean, we have rooms called Cotton Candy and Travolta! I was super excited about the free coffee and sodas and free lunch with the whole company on Fridays. I also became friends with my teammates immediately, and I felt like everything I did throughout the day had a purpose. When a full-time position for Impact Services Trainer opened up, I began to reevaluate whether I really wanted to pursue a career as a college professor. After a lot of consideration, I applied for the job… and got it! One thing that still sticks out in my mind to this day is while I was going through the rigorous interview process for the position, our CEO Dave approached me and said, “I heard you applied for the job, and I wanted to say thank you for putting your name in the hat.” This encounter really solidified how different Daxko is from other companies – our CEO makes a point to get to know team members individually. He hosts Friday morning Q&A sessions where anyone from the company can ask him any question (even tough ones), and he also hosts Communication Lunches where he takes 2 or 3 team members to eat and encourages them to give him candid feedback on anything related to the company.

I began 2013 in my new position and began revamping the training program for new Member Engagement Representatives. One of my first training groups had 14 people in it, so I really had to hit the ground running. The work I was doing was familiar – creating training materials and activities were reminiscent of my time as a teacher. But at the end of the day, I didn’t go home frustrated or with work that would keep me up late into the night. And I found myself looking forward to going to the office each day. Initially, I was afraid I might have a hard time integrating with the full-time team since I was the new gal on the block, but they made me feel very welcome and always had my back. That’s another thing I love about Daxko – we have a very rigorous interview process, including a peer interview, to ensure we hire the right people.

Impact Services teammates: Kayla Ann, Courtney, me, and Tara

Impact Services teammates: Kayla Ann, Courtney, me, and Tara

 

2014 marked the beginning of a new chapter in my career at Daxko. I joined the Launch and Education Team as a Software Trainer. This was a big step for me – prior to this position, I had never traveled on my own. Not only did I feel like I was making a big impact by building relationships with our customers while teaching them how to use our software, but I was also gaining a lot of independence by traveling by myself. I never thought I would brave driving through several feet of snow in Marquette, MI, trek through the Paradise wildflower meadow at Mt. Rainier, or see Andy Warhol’s grave by myself. Of course, I didn’t always have to travel on my own. Some of my best memories of being a trainer were touring Fenway Park with Philip Q., experiencing Manhattan for the first time with several of my teammates, and spending time in Orange County, CA with Lauren B.

View of Lake Superior from Marquette, MI

View of Lake Superior from Marquette, MI

 

After a little over a year as Software Trainer, I was promoted to Senior Software Trainer. In this role, I got back to my roots and handled more internal team member trainings while serving as lead trainer for some of our large customer launches. During this time, a position opened up on Daxko’s Marketing team. I had been interested in marketing for a while– as much as I enjoy teaching and training, I love writing and creative processes more. I was really nervous about applying for the marketing position because I knew if I got the job, I would have to step way out of my comfort zone. With a little encouragement from Lauren B. and my husband Michael, I took the leap and began the interview process. And here I am, now the Daxko Nation Marketing Manager. Now, I get to share my love for the company with my teammates, recruits, and many others.

As you can see, I’ve worn many hats during just three years with the company. I think that’s the thing I love most about Daxko – there is so much room to grow your career, and so many supportive people eager to see you succeed.

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Home

By | Community, Culture, Life at Daxko, Workplace | 2 Comments

I’ve traveled quite a bit over the past few months doing onsite training for our awesome customers. It’s been a lot of fun, and I’ve seen many new places, but even the best of us can get a little worn out when we’re on the road for weeks at a time. That’s why I’ve been thinking a lot lately about the concept of “home.”

Traveling not only makes me value being in Birmingham and spending time with my husband, family, and of course, my dogs. It also makes me value my time in the office. The Daxko Birmingham office truly feels like home after a long while of being on the road. It’s especially nice to see fellow team members who greet me with, “I’m glad you’re back!” or “It’s great to see you in the office today!” I am so grateful to work at a place with coworkers and friends who make me look forward to going back into the office after a training trip or even a vacation. This is just another example of the “Daxko difference.”

Janna B. is a Software Trainer who is begrudgingly becoming a morning person and wishes she lived in the late 1960s/early 1970s.

My Daxko-versary

By | Culture, Life at Daxko, Professional Development, Talent | No Comments

I celebrated my two-year anniversary with Daxko on July 23rd. It has flown by, but in a way, it feels as though I’ve been with the company a lot longer than two years. I’ve accomplished a lot, made so many new friends, and most importantly, I’ve stepped into a career that I love. I’d like to share some of my favorite memories from my time so far at Daxko.

  • I started at Daxko as a part-time MET, and one of my best memories is my very first day. After completing the People Team Orientation, I took a tour of the office. I was floored by how cool and modern it was, and I was stoked about free coffee! I probably had the caffeine jitters for a good two months after I started working here.
  • I also loved the camaraderie I shared with my podmates when I was a MET. From laughing about a 46-minute phone call that one of my podmates had (the lady was very nice but WOULD NOT let him off the phone), to dressing up as the Addams Family with them on Halloween, we had some great times.
  • My promotion to Impact Services Trainer was an amazing day. Tara emailed the rest of the team and announced it on the first night of Kickoff 2013, and so many people congratulated me once I arrived at WorkPlay. I was so flattered and thankful for the opportunity.
  • Creating a new training program for METs and watching them succeed was awesome! I loved getting to know each one of my training groups and then seeing some of those METs transition into full-time roles themselves.
  • I had a blast attending an Impact Services team-building event at Railroad Park with my dog, Molly Bloom. Amanda, a former Impact Services Ambassador, brought her dog Abby (who looks almost identical to Molly). Several people thought Molly and Abby were the same dog until they saw them together!
  • Shifting into the Software Trainer role was also a great memory even though I was initially really nervous – there was a lot to learn (and I’m still learning). My first trip was to Connecticut to shadow Philip Q., and we got caught in a big winter storm. Fortunately, we didn’t have any delays coming home, and I learned a lot.

Of course, I have many more fun memories, but these are some highlights. I’m excited to have many more work anniversaries and for the memories to come.

Janna B. is a Software Trainer who is begrudgingly becoming a morning person and wishes she lived in the late 1960s/early 1970s.