It seems like every day there is a new study published advising the general public what we should or should not do. One of these studies has challenged the workplace’s most traditional posture – sitting. Apparently sitting at a desk for 8 hours in a row is unhealthy. I have even heard that sitting has been dubbed the new smoking – sitting all day can take years off your life.
People might think that I (we, the majority of the Customer Success team) stand because it’s healthy or trending or hip. Full disclosure: these reasons may have had something to do with raising my desk many months ago but they sure haven’t sustained my daily vertical posture. In fact, one of the main reasons I stand is so that Jeff P. and I can decorate the shelf-like structure that separates our desk with treasures such as a Justin Bieber Christmas ornament, a Happy Meal toy, and the head of Michelangelo’s David. Because I stand, I know that fellow stander Daniel L. uses intense karate moves to harness his inner zen while on accounting calls. One of the great benefits of standing is that it provides me the daily joy of dropping buckets on my teammates. (For the unenlightened, dropping buckets consists of shooting Daxko stress balls into the trash cans of unsuspecting teammates and making it rain on their heads.) I usually perform the feat after a tough call or a big win with a customer.
Now there are some that don’t stand and that’s totally fine. In fact, I’m a bit of a hybrid myself.
Sometimes when the old legs get tired I borrow Marland H.’s standing desk chair. I know. A standing desk chair is an oxymoron. But I love it. It’s kind of like sitting in a high chair, which is great until people try to feed you food using the air plane method. Marland just had a kid so he’s a regular offender of this gesture but I usually play along… it’s his chair anyway.
But in all seriousness, or as much seriousness as I can muster, standing has shown me that where I work and the people I work with are unbelievable. I hear Gus A. conversing with customers we serve in a caring and helpful way. I see Gabby J. and Justin W. teaming up to give a customer what they need. I am encouraged at Megan G.’s positive attitude as she takes her first call. As I look up from my work I spy Josh A., with his grizzled beard and swagger a college kid would envy, leaving a demo room after showing a turnstile who’s boss. Roy M., a fellow upright compadre, spews knowledge to anyone who visits his desk and reminds me to stretch more as he always seems to be limbering up in some manner. Out of the corner of my eye I see a blur which I assume is Marland scootering at top speed to help a customer on a conference call.
Standing allows for collaboration, efficient briefings, productive and decisive problem solving, and exudes an unwavering feeling that we are all in this together. I’m not sure you can measure what happens on the 5th floor of Daxko the way studies have done with the benefits of standing… and I’m not sure you have to. But something I do know – whatever it is, whatever we have culminated as a team and as a company is indispensable and life giving. And every day, I have the privilege of seeing that from my point of view. Whether I am standing or sitting in Marland’s high chair.
Sam G. is a Customer Success Advocate who enjoys slow mornings, coffee, and homemade waffles with his wife every Saturday.